JioBusiness Solution
JioBusiness Solution
JioBusiness Solution
Multiple digital services for your growing business
One-stop-partner for all business needs
JioBusiness Solution is a first-of-its-kind offering designed to help micro, small and medium businesses leverage the power of digital technologies and run their businesses more efficiently. This is an integrated solution that brings together Enterprise-grade voice and data services and digital solutions to offer value that is truly unmatched. This solution is ideal for small growing businesses as it offers a level playing field to compete with larger enterprises.
With just 1/10th the cost of what an SMB would spend towards connectivity, productivity, and automation tools, JioBusiness offers a lot more - up to 1 Gbps speed with symmetric upload and download, static IP, voice services and a slew of digital services designed to scale operations and drive productivity.
And that's not all! You can log into your secure Digital Self-Care portal to manage your service, view plan and bill details, raise service requests and lots more at your own convenience.
What you get with JioBusiness Solution
Know how each feature of JioBusiness Solution will help in transforming your business.
High Speed Internet (HSI)
Get up to 1 Gbps Internet with symmetric upload and download speeds and static IP
IP Centrex
Stay connected with unlimited voice calls to anyone, anywhere in India
Parallel Ringing
Receive landline calls on mobile!So that you don't miss out on the customer calls ever
JioMeet
Use India's own, up to 24 hrs. secure video conferencing for everyday business
JioAttendance
Manage your employee attendance, location and working hours remotely
1461140893141,
Tariff plans for your business
Compare the plans keeping your business requirements in mind, choose one, and get started.
Jio Advantage
Diversified advantages that JioBusiness Solution brings to your business.
Deep industry expertise
More than 28K leading bank branches are connected with Jio network
Wide Coverage
30 lakh km pan-India fiber optic network connecting 1600+ towns
Standalone 5G
Only provider on standalone 5G architecture, with widespread implementation
One-stop digital partner
No more handling multiple vendors for multiple solutions!
Best-in-class connectivity
Reliable, secure and hi-speed internet
Save Cash
Avail benefits of GST and save on Capex with no upfront investment
Assisted Sales and On-boarding
Get support from experts to pick and adopt what is best suited for you
Trusted by businesses all over India
Millions
of happy clients
Thousands
of successful projects
“Thanks for helping us get the JioBusiness Plan and CUG Mobile Plan.
As an IT company with 30+ employees involved in Software Development and Staffing , multiple telephone lines enable us to manage our operations smoothly, and Jio IP Centrex helps us a lot in this pandemic situation to reach people.”
Senthil Kumar Sangameshwaran
Head-Project Delivery
Ana-Data consulting Private Limited
Ana-Data consulting Private Limited
“We have recently started using JioBusiness Solution. My business productivity has increased as we depend a lot on internet access.
Moreover, add-on services help us make greater profits. We Hope that Team Jio will continue to give their service and support to businesses like ours.”
Andrew Samuel
CEO
ARK Tree LLP
ARK Tree LLP
“We are amazed with the speed and stability of internet along with the different business solution features.
Thanks to the Jio Team for introducing packages business solution as it has helped us to speed up our office operations. Website content uploading is possible now because of the simple and reliable JioOnline services.
Microsoft 356 and JioMeet solved our online meeting and email issues and allowed us to join meetings with different branches across cities
Thanks for providing such.”
Swapna Saha
Gen. Manager (Admin)
Product- JioBusiness BSL Ltd
Product- JioBusiness BSL Ltd
“I am happy that we have taken JioBusiness Solution. It is a wonderful product as we are getting multiple services in one. I am very impressed by different features this solution offers and I am satisfied with overall experience with Jio.”
Ravi
Manager
Mangal Ply and Laminates
Mangal Ply and Laminates
“I am sincerely appreciate your efficient, gracious customer service, the level of accountability you have demonstrated on bringing JioBusiness solution to all concerned and the way you conduct business as a whole.
I have and will continue to recommend your services to other companies and contacts. Our team could not be more satisfied with your work, and I look forward to continuing this relationship in the future.”
Micheal Blesson M.
Proprietor
Sharon Media Production
Sharon Media Production
“I would like to express my gratitude for the amazing work done by Mr. Arun on activation of Jio Business Solution for our marketing department in Anna Nagar during pandemic.
Your timely activation is impressive, and the service has exceptional benefits.
Especially the fixed mobile convergence has proved to be very productive and useful.
Further, to strengthen our business relationship, we are looking ILL links for our college and school premises ”
Especially the fixed mobile convergence has proved to be very productive and useful.
Further, to strengthen our business relationship, we are looking ILL links for our college and school premises ”
Usha P
PA to CEO
Velammal Educational Trust
Velammal Educational Trust
“JioBusiness works well! The feature which makes it amazing is the high internet speed at broadband price. The other add-on services like JioMeet and JioOnline are taking our business to a new level.
Microsoft 365 and Landline connection (IP Centrex) helps us immensely to connect our cell phone with our office landline. We are not missing any calls from our customer with this feature. Jio Business is a good Jio product for small organization like ours. ”
Microsoft 365 and Landline connection (IP Centrex) helps us immensely to connect our cell phone with our office landline. We are not missing any calls from our customer with this feature. Jio Business is a good Jio product for small organization like ours. ”
Parag Sonawane
Associate Admin
Eximius Management Group
Eximius Management Group
“I got to hear about the new Bundle Plan through social media and was attracted towards the new features included under one rental.
I am happy with the way the installation team installed the connection. I am also delighted with the 1Gbps speed of the connection which was offered to me under 5001 rental.
The 3 most important features which attracted me the most are Microsoft 365 licenses, 4 Centrex lines (landline) and Static IP.
I am happy with the overall product and its services. .”
I am happy with the way the installation team installed the connection. I am also delighted with the 1Gbps speed of the connection which was offered to me under 5001 rental.
The 3 most important features which attracted me the most are Microsoft 365 licenses, 4 Centrex lines (landline) and Static IP.
I am happy with the overall product and its services. .”
Sunil Gangurde
Head (Accounts and Infrastructure)
Environmental Management Centre LLP
Environmental Management Centre LLP
“We are happy to use JioBusiness solution as it has saved our time to deal with multiple vendors for different solutions. Such an innovative product developed by Reliance Jio for the Enterprise segment.
We are getting good internet speed with benefits of voice call and simultaneous ringing on landline and mobile.
With Microsoft 365 license we get our own company domain and Email ID while JioOnline helps us to develop company website.
Thank you Jio team and keep providing innovative products. ”
We are getting good internet speed with benefits of voice call and simultaneous ringing on landline and mobile.
With Microsoft 365 license we get our own company domain and Email ID while JioOnline helps us to develop company website.
Thank you Jio team and keep providing innovative products. ”
Deepak D’Souza
(Managing Director)
LLOYD SHIPPING & FORWARDING AGENCY
LLOYD SHIPPING & FORWARDING AGENCY
“We have been in this industry for more than 50 years. With the change of time, everything has now turned online. Our major requirement was Internet to get pretty fast and speedy. Earlier we used local cable service for broadband purposes but then I got introduced to JioBusiness with help of Mr. Kamal. The introduction is very good and effective.
The best feature of JioBusiness is that it comes with symmetrical bandwidth. It is 150 Mbps speed which gives ultimate solution to all our Internet problems. Additional benefits are the 2 board line connections and Microsoft 365 licenses.
I will definitely recommend JioBusiness for everybody.”
Vinit Pujara
Director
D P Logistics
D P Logistics
“We have been using JioBusiness Plan for the past two weeks and we are amazed with the speed and stability in Internet speed along with the different business solution features.
Thanks to Jio Team for introducing packaged business solution as it has helped us to speed up our office operations. Website content uploading is possible now because of JioOnline service which is simple and reliable to use. With this service, new uploads of our products can be displayed on our website and customers can be updated on the same.
Microsoft 365 and JioMeet solved our online meeting and email issues and allowed us to join meetings with different branches across cities.
Impressed by this effective JioBusiness Solution. Thanks for providing such useful solution at affordable price. Would definitely recommend this to others.”
Thanks to Jio Team for introducing packaged business solution as it has helped us to speed up our office operations. Website content uploading is possible now because of JioOnline service which is simple and reliable to use. With this service, new uploads of our products can be displayed on our website and customers can be updated on the same.
Microsoft 365 and JioMeet solved our online meeting and email issues and allowed us to join meetings with different branches across cities.
Impressed by this effective JioBusiness Solution. Thanks for providing such useful solution at affordable price. Would definitely recommend this to others.”
Vijay Shinde
Head IT Services
Birdy’s
Birdy’s
“The speeds for JioBusiness Broadband services never fail to impress as they are the best in the market.
I am amazed with the crystal clear voice clarity that the IP Centrex has to offer. It solves a lot of problems for an organization like us who rely on landline services. The fixed mobile convergence facility is a true life safer especially during these testing times of lock down. Now we never miss a business call.
The self-help process of opting for these services is easy to understand and we had all the help we needed from the Jio Team.
I can go on and on for all the other offerings that JioBusiness provides such as Microsoft 365, JioOnline, JioAttendance, Static IP configurations.
It is the master product and very well designed.”
I am amazed with the crystal clear voice clarity that the IP Centrex has to offer. It solves a lot of problems for an organization like us who rely on landline services. The fixed mobile convergence facility is a true life safer especially during these testing times of lock down. Now we never miss a business call.
The self-help process of opting for these services is easy to understand and we had all the help we needed from the Jio Team.
I can go on and on for all the other offerings that JioBusiness provides such as Microsoft 365, JioOnline, JioAttendance, Static IP configurations.
It is the master product and very well designed.”
Vighnesh Surve
Accountant
Solitaire Ornaments India Pvt Ltd
Solitaire Ornaments India Pvt Ltd
“We are happy to use your Jio Business solution an innovative product developed by Reliance Jio for the Enterprise segment. Your Internet services is uninterrupted and fast also we have received IP Centrix connection which enables us to not miss any calls. It also has Microsoft licenses. With this new concept of Jio of providing multiple things in a single product has saved our time to coordinate with multiple vendors.
Thank you Jio team and keep providing innovative products.”
Thank you Jio team and keep providing innovative products.”
Vishal Sangani
Director
NexusNine Global Private Limited
NexusNine Global Private Limited
Resources
Here the latest insights, information, and happy interactions around our JioBusiness Solution.
Resources
Here the latest insights, information, and happy interactions around our JioBusiness Solution.
JioBusiness Solution Vs Broadband
Holistic business solution
JioBusiness for salon owner
JioBusiness Solution Vs Broadband
Holistic business solution
JioBusiness for salon owner
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1. Thanks for your interest in Jio Services, sharing the data and your consent to use the data in connection with the provision of various services offered by Reliance Jio Infocomm Ltd (Jio) and / its Affiliates (collectively referred to as "we/us") as per the Services chosen by you and offered by us.
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4. The services that require technical feasibility shall be provisioned subject to availability of network at the service locations. Any disputes shall be subject to the jurisdiction of competent courts of Mumbai, India.
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Still have questions?
Find answers to some of the commonly asked questions by our JioBusiness customers.
- Service Offerings
- Buying
- Onboarding & Activation
- Toll-Free Number Service at ₹299
- Customer Service
- Bill & Pay
JioBusiness solution is an industry first integrated digital solution founded on three key pillars of Enterprise-Grade Fiber Connectivity (voice and data), Digital Solutions and Device Services. It is a one-stop-shop that brings together multiple services ranging from connectivity, communication, conferencing, productivity, marketing and devices, all in a single solution.
Both Internet Leased Line and broadband provide Internet access.The differences are Internet Leased Line is a dedicated connection between your premises and the local exchange. It has a defined bandwidth and offers identical upload and download speeds and is not subject to contention with other users (sharing). Broadband is not a dedicated connection. It has variable bandwidth and is asymmetric, meaning the experience between uploads & downloads is not the same. Also, it is a shared bandwidth with speeds up to the committed level, subject to best efforts.
JioBusiness provides services across Connectivity, Voice & Collaboration, Mobile, Security, Cloud, Marketing, Business Applications, IoT and Cloud. We continuously add innovative services to our portfolio including bundled solutions to cater to multitude business needs.
JioBusiness offers enterprise-grade digital solutions that can be utilized by large enterprises, medium-sized businesses, and even small businesses in the most remote areas of India. We make our solutions simple and affordable so that they are accessible to all. Our specialized and dedicated teams ensure that every customer gets continuous support for maximum growth and success.
We do not provide any equipment rack with the service currently. It is advised that you identify an area within your premises that has electrical points and a flat surface to place the Jio devices.
Wi-Fi extender/ booster is not a part of the JioBusiness solution plans. However, if a device is required to extend the Wi-Fi coverage, you have the option to purchase it from the Jio Engineer at the time of installation.
Yes. Free unlimited domestic voice calling is offered with the IP Centrex service as a part of plans.
If you go for JioBusiness Long-Term plans, you pay for 3/6/12 months rentals in advance, and no security deposit or installation charge. Along with zero entry cost, you also get up to 15% savings on rentals on specific plans.
Apart from saving the hassle of frequent renewals/changes, Long-Term plans offer the following benefits:
- Up to 15% savings on rentals
- Zero entry cost (no security deposit or installation charge)
- Paperless digital onboarding
All JioBusiness monthly plans have 3 months, 6 months, and 12 months advance rental plan options. You can find more details here
The JioBusiness Long-Term plans offer the same plan benefits as existing JioBusiness monthly plans. However, Long-Term plans offer additional savings in terms of waiver of one-time installation fee and security deposit charges. You also get savings on rentals on specific plans.
When you opt for a Long-Term plan over monthly JioBusiness plans, you directly save on upfront charges such as one-time payment and security deposit. You also enjoy additional benefits of savings on rentals for half-yearly and annual plans.
You can view JioBusiness solution plans details and benefits in 'Tariff Plan' section on www.jio.com/business.
Select members of the Reliance Extended Family will get an email with a unique coupon. Each link opens the campaign page specific to you. You can buy JioBusiness plans directly using the online buy journey that shall open when you click the link.
You can visit jio.com/business to select and buy a plan of your choice.
JioBusiness 3 months, 6 months and 12 months Long-Term plans have zero security deposit for ONT (internet box), IAD (Voice gateway) and additional waiver of installation charges.
Currently, only post-paid plans with advance rental billing option is available.
The plan charges mentioned are exclusive of taxes.
You may choose from any of the following modes, as convenient for you:
• Credit Card
• Debit Card
• Net Banking
• UPI
• Wallets
On successful payment, the receipt will be available for download via Self-Care portal.
Yes. If you have provided the GST number at the time of payment, the invoice and payment receipt will have the GST Bill Number mentioned and you can claim GST benefit, using the same.
You can only submit GST at the point of purchase, or at the time of uploading documents. Currently, the facility to upload GST number is not available post this.
Yes. You can claim GST benefit on the monthly charged amount. You will receive monthly Invoice and GST can be claimed on the monthly charges.
You will receive the GST Invoice every month at the start of the billing cycle.
The usage benefits, if any, are allocated on monthly basis. If you have been on-boarded in the middle of a month, then the usage benefits for the current month are provided on a pro-rata basis.
The charges for the subsequent renewal period will reflect in the last month’s bill of the current charging period. For instance, for a 3 month plan from 01st May – 31st July, the 3 month advance for the period 1st Aug- 31st Oct will be reflected in the invoice dated 1st July.
You can pay the advance rental amount while placing a new order through any of the available online payment modes.
Yes. You will get the receipt of the advance payment on successful completion of the transaction.
There is no lock-in period. You can continue using the service with the advance rental option, for as long as you wish.
After successful payment, an activation Email will be sent to your registered Email ID with login details for you to register/ sign-up. You need to use these details and activate your Self-Care account by following the steps on the website. Once you have logged in, you can upload documents and book the installation appointment.
- Post successful payment, you will receive a link on your Email
- Click the link and enter the User ID mentioned in the Email
- You will receive a One-Time Password (OTP) on your Registered Mobile Number
- Use this OTP and click on Submit
- Post this you will be asked to reset the Password
- You will then receive a verification link on your registered Email ID
- Click the verification link to complete the sign-up process
- Now you will be able to use your registered Email ID/ User ID to access the Self-Care portal and manage your account
You need to submit the following documents:
- Proof of address of the organization
- Proof of identity of the organization
- Proof of authorization of authorized signatory of the organization
- Proof of identity of the authorized signatory
Please click to view the documents that can be accepted as proof of address of the organization.
Please click to view the documents that can be accepted as proof of identity of the organization.
Please click to view the documents that can be accepted as proof of personal identity for authorized signatory for the organization.
Listed below are the documents accepted as proof of authorization for authorized signatory of the organization:
| Sr. No | Type of Document (Proof of Authorization for Authorized Signatory of the Organization) |
|---|---|
| 1 | Memorandum of Association |
| 2 | Power of Attorney (along with linkage proof) |
| 3 | Board Resolution with letter of authority on organization’s letter head Signed by Company Secretary |
| 4 | Board Resolution with letter of authority on organization’s letter head (along with linkage proof if signed by any person other than CS) |
| 5 | Certificate from Bank certifying the person as Authorized Signatory |
| 6 | Proprietorship Deed |
| 7 | Partnership Deed |
| 8 | GST certificate having name/designation of the Authorized Signatory |
| 9 | Any document issued by Government authorities establishing the authorization of AS e.g. Shop & Establishment Certificate, Labour Certificate, EXIM Certificate |
| 10 | Self-Authorisation on Govt letterhead |
You can upload the documents at any point in time by logging into your Self-Care portal. However, the installation appointment can only be booked once the documents are uploaded.
The file size should be less than 2 MB for each document.
Documents must be in PDF, PNG or JPG format.
You will need to submit the complete set of documents. Only after verification by the Jio team, the installation process will begin
Documents are verified within the same working day. Documents submitted post 6 pm will be verified the next day.
Yes, you can book/ schedule an Engineer’s visit for installation as soon as you upload your documents. Verification happens as a parallel process.
You will receive an Email/ SMS notification with the status of your documents. You can login to the Self-Care portal to view and update the specific documents that need correction.
On successful verification of documents, your order will be processed and an Order Reference Number (ORN) will be generated. You will be notified via Email/ SMS. You can also log into the Self-Care portal and view the order status.
You can schedule the Installation Engineer visit only after uploading your documents. Log into the Self-Care portal post document upload and select the date and time for the Engineer visit.
You need to log into the Self-Care portal. Post document verification, you will be able to see Business CAF. Please download, print and fill details where required. Attach a recent passport size photograph, sign the forms and put the Company/ Corporate stamp. Please handover the completed form to the Jio Installation Engineer at the time of visit.
You will be able to check the status of your order by logging into the Self-Care portal at www.jio.com/business.
Once documents are verified, order is generated and the Installation Engineer visits your location for installation and completes the ‘KYC’, your service will get activated.
Toll-Free Number Service - Rs.299 Plan is a promotional offer for customers who have purchased a JioBusiness solution. The actual plan value is Rs.499 per month but with JioBusiness solution you can avail this plan at Rs.299 per month. Post usage of the bundled minutes, additional usage will be charged @ Rs.012P/Sec.
You should be an active subscriber of JioBusiness solution to be able to avail the TFN- Rs.299 Plan offer. This promotional plan is to be purchased in addition to the JioBusiness solution. This promotional offer of Rs.299 will be valid for first six months from the date of purchase/ activation of TFN service.
You can subscribe to only one number under TFN Rs.299 plan. If you wish to subscribe to more Toll-Free numbers, you can purchase the service under the regular Toll-Free Number Service plans.
Toll-Free Numbers are allocated automatically. Option to choose a specific number is not available.
The TFN- Rs.299 promotional plan associated will auto-migrated to regular Rs.499 plan after 6 months.
This service is offered with minimum lock-in period of one year.
Kindly clear your browser history and try again. For better user experience please, check if you are using these browser versions i.e. Chrome 1.0 or higher and Internet explorer 7 or higher.
You can login to your Self-Care at www.jio.com/business using your User ID/ registered Email ID.
You can check plan details and usage on Self-Care. Once you log in, you will need to click on the respective service link to check the required details.
You may do the basic troubleshooting from Self-Care. If the issue persists, please contact Jio Business care at 1800 8899 444 or write to businesscare@jio.com.
Plan change, upgrade/ downgrade features will be available soon.
Please write to us at business@jio.com if you wish to get JioBusiness solution for your business. Our team will get in touch with and help you pick the right plan as per your business need.
Kindly clear your browser history and try again. For better user experience please, check if you are using these browser versions i.e. Chrome 1.0 or higher and Internet explorer 7 or higher.
Currently, the bill cycle date is fixed, that is 1st of every month.
The excess amount paid will get adjusted in the next bill.
Yes. You can opt for TDS deduction and select the TDS rate at the time of registering for Auto Pay. Please ensure that you submit the TDS certificates to Jio on timely basis.
JioAutoPay is a convenient method to pay your bills automatically as per the billing cycle and the due date, using your bank account. This helps you avoid late fees, relieving you from having to remember the due date and getting multiple reminders.
e-NACH stands for Electronic National Automated Clearing House. It is introduced by National Payment Corporation of India (NPCI) and allows service providers to automate recurring payments (Autopay) from bank accounts.
There are two ways to use e-NACH. The requirements for both are as below.
With Bank Account: You should have a savings/ current account in a bank (bank should be part of participating banks list of e-NACH through Net Banking) accessible through personal net banking and not corporate banking. Login credentials of such bank account should be available with you for authentication.
With Debit Card: You should have a debit card (debit card issuer bank should be part of participating banks list of e-NACH through debit card) and its authentication details.
Typically banks give personal net banking facility to individual and proprietor current accounts.
Yes, banks issue debit cards to current account holders.
If you don’t have personal net banking facility, you can use the debit card associated with the account to sign up for JioBusiness (debit card issuer bank should be part of participating banks list of e-NACH through debit card).
If you don’t have debit card associated with your current/ savings account, use alternate payment options such as Paytm Payments bank to do e-NACH registration.
You can use debit card associated with the account (debit card issuer bank should be part of participating banks list of e-NACH through debit card).
In such case, use alternate payment options such as Paytm Payments bank to do e-NACH registration.
The maximum transaction limit is maintained at a higher limit than the monthly plan rentals to avoid re-registration every time you upgrade a plan/ subscription or if you go for add-ons.
You will pay the amount mentioned in the invoice shared with you through JioAutoPay.
The debit amount through JioAutoPay will be basis your invoice amount only.
We will share the invoice as per the bill cycle. Auto Debit will happen around bill due date. Pre-debit notification will be sent to you before the actual debit so that you can keep sufficient balance in the account at the time of debit.
Path to access the list of banks live on NACH for JioAutoPay:-
If your bank is not in the list of NACH affiliated banks, then use alternate payment options such as Paytm Payments bank to do e-NACH registration.
You need to first get registered on the Payments bank (e.g. Paytm Payments bank is a NACH affiliated bank). Your account can then be attached to the Payments Bank and JioAutoPay registration can be completed.
You may have encountered the error due to multiple reasons such as downtime at NPCI / Acquirer bank / Issuer bank (your bank), delay in entering the required details leading to time-out, Issuer bank not supporting e-NACH etc.
Auto Pay is not mandatory. However, with Auto Pay you can rest easy and not worry about bill due dates. And, your service continues with no disruptions.
The charges will be deducted five days before the due date, every month.
On the second consecutive failure within the same bill cycle, the Auto Pay option will be revoked. Post this, unfortunately, the service will be suspended.
One-time refundable amount collected at time of plan purchase, is the deposit for Jio provided devices (ONT Modem and Voice Gateway - IAD). If you choose to discontinue the service, you will receive a refund of your eligible security deposit amount, provided the installed devices are returned in good and working condition only after adjusting the unpaid dues if any. Security deposit will be refunded through National Electronic Funds Transfer (NEFT) in your account. Refund may take up to 60 days from the date of cancellation request received.
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