International Services

If you are activating IR service for the first time and would like to enjoy seamless IR service across all 169 countries, then it is required that you purchase IR pack being registered to Jio network in India for 4 hrs after purchasing the pack. Your phone will have to be restarted for your request to be processed.

However, if you want to use IR service only in the below listed 100+ countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins. Your phone will have to be restarted for your IR settings to be processed.

Click Here for applicable list of countries

Post Pack Purchase ( Prepaid & Postpaid) /IR Activation (Postpaid) in the below mentioned countries, if you are unable to register to network then follow the below steps:

iPhone:

Step 1 :
- Go to Settings –> Carriers –> and select “Automatic”
- Go to Settings –> Mobile Data –> and select Data Roaming as "ON"
Step 2 : In case SIM does not register to network automatically, select the network manually from the handset settings menu
- Settings –> Carrier –> switch off automatic –> select available operator (refer to the list of operators in above PDF
Step 3 : Incase SIM still does not register to network after following Step 1 & Step 2 then switch iPhone on International IMSI
- Home –> Settings –> Phone –> SIM Application –> International Roaming -> OFF

Android:

Step 1 : Ensure that in your mobile device, the 'Preferred Network' type is set to GSM/WCDMA/LTE
Step 2 : If Device does not register automatically then turn off 'Automatic' and select 'Available network'
- Settings –>More->Mobile network-> Network Operators (refer to the list of operators in above PDF)
Step 3 :If still not registered then look for Jio4G/ STK available on Device Home screen select STK /Jio4G Menu
- Within STK / Jio4G select International Roaming and select "OFF"
- Wait for 5 minutes and device will register to network

Sr.No.	Jio Rates starting at	Country
1	50 p/min	USA, CANADA
2	Rs 2/min	BANGLADESH, CHINA, FRANCE, ITALY, SINGAPORE, UNITED KINGDOM
3	Rs 3/min	HONG KONG, INDONESIA, MALAYSIA, MEXICO, MONGOLIA, NEW ZEALAND
4	Rs 4/min	AUSTRALIA, DENMARK, ROMANIA, THAILAND, TURKEY
5	Rs 5/min	BRAZIL, COLOMBIA, GERMANY, JAPAN, KUWAIT, PAKISTAN, RUSSIA
6	Rs 6/min	CZECH REPUBLIC, HUNGARY, ISRAEL, NORWAY, SAUDI ARABIA, SOUTH KOREA, SPAIN, SWEDEN, TAIWAN, VIETNAM

Sr.No.	Country	Minimum ISD rate (Rs/min)
1	USA	0.50
2	CANADA	0.50
3	BANGLADESH	2.00
4	UNITED KINGDOM	2.00
5	SINGAPORE	2.00
6	CHINA	2.00
7	FRANCE	2.00
8	ITALY	2.00
9	MALAYSIA	3.00
10	HONG KONG	3.00
11	NEW ZEALAND	3.00
12	INDONESIA	3.00
13	AUSTRALIA	4.00
14	THAILAND	4.00
15	PAKISTAN	5.00
16	KUWAIT	5.00
17	GERMANY	5.00
18	SAUDI ARABIA	6.00
19	NIGERIA	7.00
20	BHUTAN	7.00
21	PHILIPPINES	8.00
22	UAE	9.00
23	OMAN	9.00
24	BAHRAIN	9.00
25	SRI LANKA	10.00
26	YEMEN	10.00
27	NEPAL	11.00
28	QATAR	11.00
29	POLAND	12.00
30	AFGHANISTAN	13.00

Sr.No.	Jio Rates starting at	Country
1	50 p/min	USA, CANADA
2	Rs 2/min	BANGLADESH, CHINA, FRANCE, ITALY, SINGAPORE, UNITED KINGDOM
3	Rs 3/min	HONG KONG, INDONESIA, MALAYSIA, MEXICO, MONGOLIA, NEW ZEALAND
4	Rs 4/min	AUSTRALIA, DENMARK, ROMANIA, THAILAND, TURKEY
5	Rs 5/min	BRAZIL, COLOMBIA, GERMANY, JAPAN, KUWAIT, PAKISTAN, RUSSIA
6	Rs 6/min	CZECH REPUBLIC, HUNGARY, ISRAEL, NORWAY, SAUDI ARABIA, SOUTH KOREA, SPAIN, SWEDEN, TAIWAN, VIETNAM

Sr. No	MRP	Pack Benefits	Covered Countries	Validity (in Days)
1	₹1599	Voice (Outgoing local calls + Outgoing calls to India + Incoming calls) - 150 minutes, 100 SMS, 1 GB High Speed Data	3	15
2	₹3999	Voice (Outgoing local calls + Outgoing calls to India) - 250 mins, Voice Incoming calls - 250 mins, 100 SMS, 3 GB High Speed Data	3	30
3	₹6799	Voice (Outgoing local calls + Outgoing calls to India) - 500 mins, Voice Incoming calls - Free, 100 SMS, 5 GB High Speed Data	3	30
4	₹1122	1 GB High Speed Data	3	5
5	₹5122	5 GB High Speed Data	3	21

Offer name	In-Flight Pack – Rs. 499	In-Flight Pack – Rs. 699	In-Flight Pack – Rs. 999
MRP	Rs. 499	Rs. 699	Rs. 999
Pack Type	Hybrid pack	Hybrid pack	Hybrid pack
Pack Entitlement	Data - 250 MB Outgoing calls - 100 mins SMS - 100 SMS Please note that usage entitlements applicable only for In-Flight Packs	Data - 500 MB Outgoing calls - 100 mins SMS - 100 SMS Please note that usage entitlements applicable only for In-Flight Packs	Data - 1 GB Outgoing calls - 100 mins SMS - 100 SMS Please note that usage entitlements applicable only for In-Flight Packs
Validity	1 day*	1 day*	1 day*
Incoming calls	In-Flight incoming calls are not allowed on this pack	In-Flight incoming calls are not allowed on this pack	In-Flight incoming calls are not allowed on this pack
Beyond Entitlement	In-Flight usage not allowed You can recharge with additional pack to get the In-Flight Pack entitlement	In-Flight usage not allowed You can recharge with additional pack to get the In-Flight Pack entitlement	In-Flight usage not allowed You can recharge with additional pack to get the In-Flight Pack entitlement
*1 day is 24 hours, starting from 1st usage in the plane. Incoming SMS are allowed

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International Services

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