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FAQ
Extraordinary prepaid plans for your new prepaid Jio SIM
Now you can easily port your current number to Jio at home. All you have to do is book a new Jio SIM online and raise a request for mobile number portability through an SMS. Following the procedure for mobile number portability (MNP), you will receive a Unique Porting Number (UPN) with its expiry date.
Note that without the UPN, the mobile number porting process cannot be initiated. Once you have received the UPN, schedule the home delivery of your new Jio SIM within the expiry period. Keep your Proof of Identity and Proof of Address handy, our agent will complete your KYC at home. However, you can also visit our store for help with the mobile number portability process.