Portable Hotspot Router for Enterprise & Business

JioFi is a device that helps you to create personal hotspot and experience true 4G network connectivity. You can access hi-speed internet anytime, anywhere, without worrying about finding an electrical outlet as it comes with a built-in rechargeable battery. JioFi is designed to provide super-fast speeds up-to 150Mbps for seamless user experience. Connect ten Wi-Fi enabled devices at a time with uninterrupted surfing for 5- 6 hours. You can even enjoy HD voice calling and conferencing on 2G-3G devices.

Variants

Specifications	JMR540	JioFi M2	Router M2S black
Connect Device Recommended 10 (Wi-Fi) + 1 (USB tethering)
Standard WAN: LTE (2300/1800/850MHz), IEEE 802.11b/g/n 2.4G only
Power Supply AC: 100-240V; DC: 5V&1A
Dimensions	96.6 X 65.2 X 15 mm	85 X 55 X 16 mm	85 X 55 X 16 mm
Micro-SD Card, Micro-USB Port, Nano SIM
Battery Capacity	2600mAh	2300mAh	2300mAh

What You Get

Sophisticated Device

Handy, sleek and lightweight device to keep you connected on the go
Faster Internet

Consistent 4G internet with download and upload speed of up to 150 and 50 Mbps respectively
Voice and Data

4G voice and data experience on your 2G/ 3G smartphone (via JioCall App)
Connectivity

Connects Wi-Fi device with one touch, using WPS (Wi-Fi protected setup)
Long Lasting Battery

Best-in-class battery 2300 mAh to support 5-6 hours of browsing time
Sharing and Collaboration

Wirelessly store and share files, content, images through Micro SD card
Device Connections

Connects up to 10 devices plus 1 USB connection
Digital Self-Care

Single digital window to manage your account, monitor usage, pay bills and much more
24x7 Assisted Care

Ready to service your needs at all times

Sophisticated Device

Handy, sleek and lightweight device to keep you connected on the go

Faster Internet

Consistent 4G internet with download and upload speed of up to 150 and 50 Mbps respectively

Voice and Data

4G voice and data experience on your 2G/ 3G smartphone (via JioCall App)

Connectivity

Connects Wi-Fi device with one touch, using WPS (Wi-Fi protected setup)

Long Lasting Battery

Best-in-class battery 2300 mAh to support 5-6 hours of browsing time

Sharing and Collaboration

Wirelessly store and share files, content, images through Micro SD card

Device Connections

Connects up to 10 devices plus 1 USB connection

Digital Self-Care

Single digital window to manage your account, monitor usage, pay bills and much more

24x7 Assisted Care

Ready to service your needs at all times

Tariff Plans

JioFi	Postpaid			Prepaid
Monthly Charges	₹249	₹299	₹349	₹1,999 (One-time payment)
Validity	Monthly	Monthly	Monthly	84 days (28*3)
Data Benefits per Month	30 GB	40 GB	50 GB	3 GB/ day
Voice Benefits	NA	NA	NA	Jio to Jio Unlimited, Jio to Non-Jio FUP of 1000 minutes
SMS	NA	NA	NA	Unlimited (100 / day)
LockIn period 12 months	done	done	done	NA

• Under postpaid offer, device is issued free of cost to you on “use and return basis”

• For above postpaid plans minimum first order quantity of 200 is required

• Prepaid offer is for device purchase at ₹1,999, which entitles you to 3 free recharge benefits mentioned above

• Post the 100% monthly data benefits consumption, data services will continue at speeds up to 64 kbps

4G Data Booster for Existing JioFi Customers

Amount	Data	Validity
₹11	1 GB	Existing Plan
₹21	2 GB	Existing Plan
₹51	6 GB	Existing Plan
₹101	12 GB	Existing Plan

• Post the 100% data consumption from the 4G Data booster packs, data services will continue at speeds up to 64 kbps.

• The booster pack will be valid till the validity of the base plan.

• The benefits offered by data booster will be in addition to your base plan benefits.

Work from Home Prepaid Packs

Amount	Data	Validity
₹251	50 GB	30 Days
₹201	40 GB	30 Days
₹151	30 GB	30 Days

• Post the 100% data consumption from the prepaid pack, data services will continue at speeds up to 64 kbps

• These are data only packs specially curated for your work from home needs

• Voice and SMS services will not be available

Jio Advantage

True 4G Coverage

The only video-ready network pan India, across 18 thousand+ cities and 2 Lacs+ villages
Abundant Data

Unlimited, uninterrupted and high-speed data anywhere, anytime
Application Suite

Full suite of applications for productivity, collaboration, communication, etc.
Predictable Bill

Fixed monthly plans with unlimited benefits, so no bill shocks

FAQs

Service Offerings

What is JioFi?

JioFi is a portable broadband device. JioFi is a device that helps to create personal hotspots allowings multiple users and mobile devices to access Jio's 4G high-speed internet connectivity.

What speed does JioFi device support?

You can enjoy blazing fast internet download and upload speed up to 150 Mbps and 50 Mbps respectively.

Does JioFi support HD video/ audio conferencing?

Yes, you can enable Audio (5+1) and Video (3+1) participation conferencing through JioCall App.

What is the battery backup for JioFi?

JioFi has inbuilt best-in-class 2300 mAh battery to support 5-6 hours of surf time.

How many devices can be connected by JioFi device?

JioFi can connect upto 10 devices + 1 USB connection, with some models even supporting upto 32 devices.

What are the specifications of JioFi?

• Powerful 2300 mAh battery to go on for 5-6 hours, at full charge

• Enhanced security & control

• Sleek and lightweight

• Portable Wi-Fi hotspot

• Can connect up to 10 Wi-Fi enabled devices and one on USB

What are the various indicator on the JioFi device for?

There are three main indicators for notifying Battery, Network signal strength and Wi-Fi connection status.

What are the different battery indicator notifications?

• Solid green battery indication- AC charging adaptor connected without battery inside the device

• Blinking green once indicates: AC charging adaptor connected and the battery is fully charged

• Slow blinking blue battery indicator: AC charging adaptor connected and the battery is medium charged

• Slow blinking red battery indicator: The battery is Low

What are the different network indicator notifications?

• Solid green towers indicate good signal strength

• Blue towers indicate a fair signal

• Solid full red tower indicates low signal coverage or no SIM or SIM error

What are the different status indicator notifications?

• Solid blue curve lines indicate Wi-Fi is on but no devices connected

• Blinking once indicates Wi-Fi is in sleep mode

• Solid green curve lines indicate one or more devices connected

• Blinking green once indicates WPS active

• No curved lines indicate Wi-Fi is offline

How to connect JioFi to your laptop or desktop?

Please follow the procedure mentioned in the link

How to connect JioFi to your smart TV?

Please follow the procedure mentioned in the link

How to connect JioFi to your smartphone or tablet?

Please follow the procedure mentioned in the link

How to connect your smartphones or tablets using WPS option?

Get the process by clicking on the following link

How to Setup your JioFi Device?

To set up your JioFi device click on the link and follow the instructions mentioned.

How to use Jio Apps on smartphones or tablets using your JioFi?

Please click here to know how to use Jio Apps on smartphone and tablet using JioFi

What speed will be I get post 100% data consumption of the 4G data quota?

Post the 100% data consumption from, data services will continue at speeds up to 64 kbps.

Buying

How Can I purchase a JioFi Device?

You can place an order through your Jio representative. Jio representative will take you through the process and documentation required to place an order.

You can purchase JioFi online through https://www.jio.com/ or from your nearest Jio Store, Jio Retailer, select modern trade outlets. You can also purchase it from e-commerce websites like Amazon and Flipkart.

What if an individual wants to buy JioFi?

Kindly visit Devices section on https://www.jio.com/.

Onboarding & Activation

What documents can I submit as proof of the address of the organization?

Please click to view the documents that can be accepted as proof of address for the organization.

What documents are required as proof of identity of the organization?

Please click here to view the documents that can be accepted as proof of identity for the organization.

What documents are accepted as proof of authorization for authorized signatory of the organization?

Listed below are the documents accepted as proof of authorization for authorized signatory of the organization:

Sr. No	Type of Document (Proof of Authorization for Authorized Signatory of the Organization)
1	Memorandum of Association
2	Power of Attorney (along with linkage proof)
3	Board Resolution with letter of authority on organization’s letter head Signed by Company Secretary
4	Board Resolution with letter of authority on organization’s letter head (along with linkage proof if signed by any person other than CS)
5	Certificate from Bank certifying the person as Authorized Signatory
6	Proprietorship Deed
7	Partnership Deed
8	GST certificate having name/ designation of the Authorized Signatory
9	Any document issued by Government authorities establishing the authorization of AS e.g. Shop & Establishment Certificate, Labour Certificate, EXIM Certificate
10	Self-Authorisation on Govt letterhead

What documents are accepted as proof of personal identity of authorized signatory for the organization?

Please click to view the documents that can be accepted as proof of personal identity for authorized signatory for the organization.

Do the Proof of Identity documents also need to carry the address?

Yes, address of the location where the Bills need to be dispatched is required.

Why is the billing address proof required?

It is required to dispatch paper bills (in case opted for).

Customer Service

I have received a defective/ broken JioFi device, what should I do?

Please submit the faulty device along with all accessories, packing box & invoice to the nearest Jio centre within two working days from the invoice date. Basis verification procedure for the damages or faults, it will be either replaced or repaired as per the policy.

My JioFi device got damaged after few days of usage, what should I do?

Please submit the damaged device at nearest Jio centre where it will be treated as per warranty & device repair or replacement policy.

I forgot my JioFi number. What should I do?

You can know your JioFi number in the following two ways:

Option 1: Using MyJio App

Open MyJio App and login with your Jio ID & Password. View your Jio Number at the top of the screen

Option 2: By sending SMS

SMS Jio (IMEI) to 199 from any Jio number

Note: If you wish to send SMS from any Non-Jio number, send the SMS to 7021799999 You will receive an SMS with the Jio number associated with the specified IMEI

Example: SMS Jio 123456789123456 to 199 or 7021799999

Note: To see your JioFi IMEI number, open the battery compartment and remove the battery. Or, you can also find the same on the original JioFi box.

I have lost/ misplaced my device, what should I do?

Please contact your Jio Partner or write to us at businesscare@jio.com.

or call us on 1800 8899 999. Jio will provide a quick resolution to your problem.

My Jio SIM is not working. What should I do?

Please contact your Jio Partner or write to us at businesscare@jio.com.

or call us on 1800 8899 999. Jio will provide a quick resolution to your problem.

My employee has left the organization & wants to take the JioFi device with him. What should I do?

The organization can handover the device to the employee after paying exit charges to RJIL as per the terms and conditions of the Master Service Agreement. Ownership migration from company owned to individual owned connection is not allowed as part of this offer.

I am unable to open or properly view www.jio.com/business website?

Kindly clear your browser history and try again. For better user experience please, check if you are using these browser versions i.e. Chrome 1.0 or higher and Internet explorer 7 or higher.

Bill & Pay

Are there any exit charges for the JioFi services?

For the postpaid, exit charges of Rs.2000 are applicable, if you discontinue the services before the end of contract period. For prepaid no such charges exist.

How can COCP postpaid users opt for the data booster/ 4G data voucher?

Authorized signatory can pay and opt for these data boosters on COCP numbers for their organization from self-care portal Alternatively end COCP user can also pay and opt for these data boosters/ pack through MyJio/Jio.com.

How can COCP prepaid users opt for the data booster/ 4G data voucher?

How can IOIP prepaid users opt for the data booster plans?

End users can pay and opt for these data boosters/pack through MyJio/Jio.com

How can IOIP postpaid user opt for the data booster plans?

End users can pay and opt for these data boosters/pack through MyJio/Jio.com

I do not want to continue with JioFi Offer anymore, what should I do?

You may choose to discontinue from JioFi Offer any time after paying exit charges as defined in Master Service Agreement.

Can I place a multi-location order?

Yes, we offer delivery of JioFi Devices and Jio at all customer locations across India. For device delivery you need to place an order of minimum 10 devices per location.

Variants

What You Get

Sophisticated Device

Faster Internet

Voice and Data

Connectivity

Long Lasting Battery

Sharing and Collaboration

Device Connections

Digital Self-Care

24x7 Assisted Care

Sophisticated Device

Faster Internet

Voice and Data

Connectivity

Long Lasting Battery

Sharing and Collaboration

Device Connections

Digital Self-Care

24x7 Assisted Care

Tariff Plans

4G Data Booster for Existing JioFi Customers

Work from Home Prepaid Packs

Jio Advantage

True 4G Coverage

Abundant Data

Application Suite

Predictable Bill

Related Products

FAQs