Jio Help Desk
Jio Help Desk

Welcome to Jio Support

Troubleshoot problems all by yourself

Resolve any issue related to our services without needing assistance.

The internet speed on mobile is slow. What do I do?
I am not able to make calls. What do I do?
I have done recharge, I am unable to find it. What do I do?
The internet speed on JioFi is slow. What do I do?
Jio Set-top Box not receiving signal
Jio Set-top Box remote not working
The internet speed on mobile is slow. What do I do?
I am not able to connect to internet on mobile. What do I do?
I have done recharge, I am unable to find it. What do I do?
I am not able to receive calls. What do I do?
How to know where I have used my Data?
I am unable to make video call?
The internet speed on mobile is slow. What do I do?
I am not able to connect to internet on mobile. What do I do?
I have done recharge, I am unable to find it. What do I do?
I am not able to receive calls. What do I do?
How to know where I have used my Data?
I am unable to make video call?
Internet Speed on JioFiber is Slow. What do I Do?
Unable to connect to Internet on JioFiber?
Unable to make/receive calls on JioFiber?
Jio Set-top Box not receiving signal
TV Screen Frozen/Buffering?
Jio Set-top Box remote not working
Internet Speed on JioFiber is Slow. What do I Do?
Unable to connect to Internet on JioFiber?
Unable to make/receive calls on JioFiber?
Jio Set-top Box not receiving signal
TV Screen Frozen/Buffering?
Jio Set-top Box remote not working

Got queries about our services?

You’ll find all the frequently asked questions here.

Mobile
JioFiber
Jio Apps
Devices
Online Shopping

Watch, learn, and resolve your issues

Check tutorial videos for step-by-step guidance.

Helpful tips

MyJio
MyJio

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Scan the QR code and download the MyJio app to talk with HelloJio, read FAQ, connect over live chat, or watch how-to videos.
Now talk with HelloJio, read FAQ, connect over live chat, or watch how-to videos in the MyJio app.
MyJio

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