Services
Toll Free Number Service for Business
Services

With Jio’s TFN you get intelligent routing to meet your business requirements:
- Region Based
- Personalized treatment to callers basis region of call origin
- Define different routing of incoming calls basis region
- Time Based
- Manage distribution of calls basis time of day
- Define separate routing logics basis day of week or holidays
- Load Based
- Distribute call traffic between various locations
- Optimize call center and manpower costs
- Combination Based
- Combine two different routings to create specific routing logics
- Create your own routing logic by combining various call routing and distribution logics
Network Architecture
What You Get
-
Standard Routing
Default call distribution to multiple terminating numbers -
Intelligent Routing
Three call routing and three call distribution logics providing over twelve different call configuration logics -
Black/ White Listing
Allow or disallow calls to access Toll-Free Number basis their region of origin (Telecom circle) -
Vanity Number
Choose special number most suited to your business, for easy recall -
Call Barring
Block numbers from accessing the Toll-Free Number -
Digital Self-Care
Manage routing preferences and service life cycle from the online portal providing real-time configurations -
24x7 Assisted Care
Ready to service your needs at all times

Standard Routing

Intelligent Routing

Black/ White Listing

Vanity Number

Call Barring

Digital Self-Care

24x7 Assisted Care
Tariff Plans
Number Selection | As per Availability | As per Choice |
---|---|---|
Details | PLAN 499 | PLAN 50000 |
Refundable security deposit | ₹999 | ₹999 |
Monthly rental | ₹499 | ₹50,000 |
Free call value | ₹499 | ₹50,000 |
Usage charge per second | 1.2 Paisa i.e. (72 paisa/ min) | 1 Paisa i.e. (60 paisa/ min) |
|
|
Jio Advantage
-
Maximum Uptime
Fully redundant core with the highest uptimes ensuring your business is always up and running -
Per Second Billing
Jio provides per second billing which helps reduce the costs significantly -
Call Termination
Terminate the Jio TFN call on any Jio Mobile or Fixed Line Number of any domestic operator

Maximum Uptime

Per Second Billing

Call Termination
FAQs
What is Toll-Free Number Service?
Where can I use Toll-Free Number Service for my business?
Which kind of business verticals can opt for Jio Toll-Free Number Services?
What are the advantages and benefits of Jio Toll-Free Number Services?
- Customer Satisfaction: - Your customers can reach you 24x7
- Business Efficiency: - Never miss a call from your customer, with the call routing feature than can route to available numbers or on your mobile when you are on the move
- Brand Credibility: - Establish your identity with one PAN-India number that can be used on the website and other promotional platforms
- Cost Savings: - Optimize call center and manpower costs with need-based routing of incoming calls
Why should I shift to Jio Toll-Free Number Services?
- Cost Saving :- Jio Toll-Free Number services provides significant savings (around 40%) vis-à-vis competitive plans
- Digital Self-Care :- You can control routing and access lists of Toll-Free Number services on Self-Care portal
- Call Routing to Mobile :- Jio Toll-Free Number can also be routed to Jio mobile number, a feature only available with Jio. This is useful for providing Toll-Free Number services for small customer service group
- Offers Vanity Number :- Choose special number most suited to your business, for easy recall
What is Region based routing?
What is Time based routing?
What is Load based or Percentage based routing?
What is Whitelist and Blacklist routing?
What is Barring?
How can I opt for Toll-Free Number Services?
What documentation is required to avail service?
What documents can I submit as proof of address of the organization?
What documents are required as proof of identity of the organization?
What documents are accepted as proof of authorization of authorized signatory for the organization?
Sr. No | Type of Document (Proof of Authorization for Authorized Signatory of the Organization) |
---|---|
1 | Memorandum of Association |
2 | Power of Attorney (along with linkage proof) |
3 | Board Resolution with letter of authority on organization’s letter head Signed by Company Secretary |
4 | Board Resolution with letter of authority on organization’s letter head (along with linkage proof if signed by any person other than CS) |
5 | Certificate from Bank certifying the person as Authorized Signatory |
6 | Proprietorship Deed |
7 | Partnership Deed |
8 | GST certificate having name/ designation of the Authorized Signatory |
9 | Any document issued by Government authorities establishing the authorization of AS e.g. Shop & Establishment Certificate, Labour Certificate, EXIM Certificate |
10 | Self-Authorisation on Govt letterhead |
What documents are accepted as proof of identity of authorized signatory for the organization?
What all documents are required to be submitted along with Customer Application Form (CAF) for KYC?
- Proof of address of the organization
- Proof of identity of the organization
- Proof of Authorization Signatory for the organization
- Proof of authorization of authorized signatory of the organization
- Customer undertaking on logical partitioning
- Internal approved commercial note
How can I raise the complaint about any query?
What features can I view in Self-Care portal?
- View and paybills
- Configure Intelligent routing on real time basis
- Raise a complaint ticket and view status
I am unable to open or properly view JioBusiness website?
What is the frequency of billing for the available plans?
Is the security deposit refundable?
Register your interest
Verify phone number
Thank You
OTP limit exceeded
Terms and Conditions
1. Thanks for your interest in Jio Services, sharing the data and your consent to use the data in connection with the provision of various services offered by Reliance Jio Infocomm Ltd (Jio) and / its Affiliates (collectively referred to as ‘’we/us’’) as per the Services chosen by you and offered by us.
2. Our representative will contact you in due course. Services provided, distributed by us are subject to separate terms and conditions, as applicable.
3. The data shared by you shall be governed by the privacy policy of Jio as available at www.jio.com, subject to the applicable laws of India and shall be used by Jio and/ its Affiliates, who are the respective service providers, as per the Plans chosen by you or offered by us.
4. The services that require technical feasibility shall be provisioned subject to availability of network at the service locations. Any disputes shall be subject to the jurisdiction of competent courts of Mumbai, India.