Jio’s Cloud Connect provides flexible, fast, secure, and stable connectivity from edge location to Public Cloud. This is achieved using Jio’s scalable and high-speed MPLS VPN connectivity over highly redundant dual path network.

Cloud connect ensures high network performance and prevents security breaches while accessing online Cloud operations. You can run traffic prioritisation, VRF and Quality of Service (QoS) related features through a corporate MPLS network that extends to the Cloud.

What You Get

Class of Service

Prioritization of business-critical and latency-sensitive traffic in a multi-application environment
Secure

Private and secured connectivity service with no exposure to internet or public networks
Scalable Bandwidth

Ability to upgrade up to 100 Gbps bandwidth that supports heavy data-consuming applications
Service Assurance

Enterprise-grade Service Level Agreement for higher uptime and reliability
24x7 Assisted Care

Ready to service your needs at all times
Digital Self-Care

Intuitive digital portal to securely manage your account

Class of Service

Prioritization of business-critical and latency-sensitive traffic in a multi-application environment

Secure

Private and secured connectivity service with no exposure to internet or public networks

Scalable Bandwidth

Ability to upgrade up to 100 Gbps bandwidth that supports heavy data-consuming applications

Service Assurance

Enterprise-grade Service Level Agreement for higher uptime and reliability

24x7 Assisted Care

Ready to service your needs at all times

Digital Self-Care

Intuitive digital portal to securely manage your account

Jio Advantage

Easy Scalability

End-to-end fiber-based network with 100G core capacity
Ensured Performance

Predictable performance and lowest latency
Security

Secure network infrastructure along with full regulatory compliance
Easy Connect

Connect all your Business locations with Public Cloud

FAQs

Service Offerings

What is Cloud Connect?

Jio’s Cloud Connect is a service that provides flexible, fast, secure, and stable connectivity from edge location to Public Cloud. This is achieved with our scalable and high-speed MPLS VPN connectivity over highly redundant dual path network. Cloud Connect ensures high network performance, prevents security breaches while carrying-out online Cloud operations. Cloud Connect enables traffic prioritisation, VRF and Quality of Service (QoS) related features through a corporate MPLS network that extends to the Cloud.

What bandwidth can I expect from Cloud Connect?

You can get bandwidth up to 100 Gbps with Cloud Connect.

Why should I opt for Jio Cloud Connect?

You should opt for Jio Cloud Connect if you want to extend your On-Premises infrastructure and network to Public Cloud. We have partnered with Microsoft to build a trusted network. You can connect your business to cloud services over MPLS or Ethernet through a single provider across India, to ensure network performance.

What is express route connectivity?

ExpressRoute connectivity is an Azure service which is provided by Microsoft for customer those have Hybrid environment (On-Premises+ Public Cloud), it is private connectivity (through MPLS) between customer on-premises or colocation data center to Microsoft Data Center. To know more about ExpressRoute click here

What are the benefits of Cloud Connect?

Cloud Connect benefits are as follows:

• Prevent security breaches while accessing online Cloud applications

• Run traffic prioritization, VRF and Quality of Service (QoS) related features on the Internet

• Accelerate cloud adoption through a corporate MPLS network that extends to the public cloud

For which regions does Jio provide ExpressRoute connectivity?

Jio provides ExpressRoute connectivity the following regions using Microsoft Cloud Services-

A. Central India

B. South India

C. West India

Buying

How can I opt for Cloud Connect service?

You can register your interest by calling us at 1800 8899 555, filling a form on jio.com/business/ or writing to us at business@jio.com

Onboarding & Activation

What documents can I submit as proof of address of the organization?

Please click to view the documents that can be accepted as proof of address for the organization.

What documents are required as proof of identity of the organization?

Please click to view the documents that can be accepted as proof of identity for the organization.

What documents are accepted as proof of authorization of authorized signatory for the organization?

Listed below are the documents accepted as proof of authorization for authorized signatory of the organization:

Sr. No	Type of Document (Proof of Authorization for Authorized Signatory of the Organization)
1	Memorandum of Association
2	Power of Attorney (along with linkage proof)
3	Board Resolution with letter of authority on organization’s letter head Signed by Company Secretary
4	Board Resolution with letter of authority on organization’s letter head (along with linkage proof if signed by any person other than CS)
5	Certificate from Bank certifying the person as Authorized Signatory
6	Proprietorship Deed
7	Partnership Deed
8	GST certificate having name/ designation of the Authorized Signatory
9	Any document issued by Government authorities establishing the authorization of AS e.g. Shop & Establishment Certificate, Labour Certificate, EXIM Certificate
10	Self-Authorisation on Govt letterhead

What documents are accepted as proof of identity of authorized signatory for the organization?

Please click to view the documents that can be accepted as proof of identity for authorized signatory for the organization.

What all documents are required to be submitted along with Customer Application Form (CAF) for KYC?

The Following documents are to be submitted along with CAF for KYC formalities:

Proof of address of the organization
Proof of identity of the organization
Proof of Authorization Signatory for the organization
Proof of authorization of authorized signatory of the organization
Customer undertaking on logical partitioning
Internal approved commercial note

What is difference between billing address and installation address?

Billing address is the one on which you would receive the physical bills and installation address is the location where service is being offered or initiated.

Customer Service

Where can I find details on service performance for Cloud Connect?

You can find information on the performance of all your services and can access data at all times on Self-Care portal.

Where to raise a query or seek assistance for Cloud Connect?

You can login to the Self-Care portal and manage your service from there. In case your issues are not resolved, you may call on 1800 8899 444 or write an email at businesscare@jio.com to customer support.

Bill & Pay

Is there any option of giving usage-based billing on Cloud Connect?

At present Cloud Connect is being charged at a flat billing model.

What You Get

Class of Service

Secure

Scalable Bandwidth

Service Assurance

24x7 Assisted Care

Digital Self-Care

Class of Service

Secure

Scalable Bandwidth

Service Assurance

24x7 Assisted Care

Digital Self-Care

Jio Advantage

Easy Scalability

Ensured Performance

Security

Easy Connect

FAQs