Dedicated number for streamlining customer service

Toll-Free Number (TFN) is a virtual single number that customers can dial to reach a business anytime, anywhere from across the nation, absolutely free of charge to them. Jio TFN Service is based on state-of-the-art fully convergent IP Multimedia Subsystem (IMS) platform. These numbers are accessible by all the operators across India. This service comes with Self-Care portal to define terminating number and intelligent routing on a real-time basis.

Intelligent routing to meet your business needs

As per your business type, size, and scale at which it operates, chose the best service options.
Region Based
  • Personalized treatment to callers basis region of call origin
  • Define different routing of incoming calls basis region
Time Based
  • Manage distribution of calls basis time of day
  • Define separate routing logics basis day of week or holidays
Load Based
  • Distribute call traffic between various locations
  • Optimize call center and manpower costs
Combination Based
  • Combine two different routings to create specific routing logics
  • Create your own routing logic by combining various call routing and distribution logics

What you get with Toll-Free Service

Know how each feature of Toll Free Service will help in transforming your business.

Jio Advantage

Diversified advantages that Toll-Free Service brings to your business.

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