How to activate a Jio eSIM?
The eSIM activation process varies by device. select your device type, brand, and model to check the steps for yours.
Also check these how-to guides
Request Jio eSIM
Find a step-by-step guide to upgrading from physical Jio SIM to eSIM.
Transfer Jio eSIM to another device
Learn to transfer Jio eSIM from one device to another with this tutorial.
Know more about Jio eSIM
Learn about the benefits of Jio eSIM, check your device’s eSIM compatibility and more.
Still have questions? Check Jio eSIM FAQ
I have not received a profile notification, what to do now?
Please ensure your Jio eSIM device is connected to Wi-Fi or Hotspot to receive eSIM profile notification. You can also refer to to install the eSIM profile on your device.
I have deleted my Jio eSIM profile and not getting any network signal, what should I do now?
If your Jio eSIM profile is deleted, you need to visit the nearest Jio store with your Aadhaar or any other valid proof of identity, along with your device, to activate eSIM.
Is it possible to use Jio eSIM as dual SIM?
Yes, it is possible to use eSIM as a dual SIM, depending on your eSIM-enabled device.
How do I know that my Jio eSIM has been upgraded?
You will also get a notification from Jio and a Jio eSIM profile notification on your eSIM device.
How long will it take to activate Jio eSIM on my device?
Your Jio eSIM request will be processed instantly. However, you need to install the eSIM on your device to use the services.
