How to transfer a Jio eSIM from one device to another?
Steps to transfer Jio SIM/eSIM from an existing iPhone to a new one.
- Step 1: Ensure passcodes are enabled on both iPhones and the Jio number is active with your Email ID registered. Connect your new iPhone to Wi-Fi or a different mobile hotspot (not the one you are transferring). Place both iPhones near each other and connect them via Bluetooth.
- Step 2: On your new iPhone, go to 'Settings', tap 'Mobile Service', select 'Add eSIM' and choose 'Transfer from Nearby iPhone'. After that, confirm the transfer request on the existing iPhone.
- Step 3: Enter the verification code displayed on the new iPhone into the existing iPhone. After verification, install the eSIM profile by following the instructions on your new iPhone.
- SMS service will be unavailable for up to 24 hours.
- For iPad, you can follow the same steps by selecting ‘Other Options’ and then choosing ‘Transfer iPad Plan’.
Note:
Looking to transfer your physical SIM mobile number to eSIM on your Apple device? Check the steps here
Steps to transfer Jio eSIM from one device to another eSIM-enabled Android device.
- Step 1:Open the MyJio app. Go to the search field, type 'eSIM' and tap on 'Switch to eSIM'
- Step 2:Confirm your email address and enter the EID number of the device where you wish to activate the eSIM
- Step 3:Authenticate your request using the OTP sent to your Jio number
Once your eSIM request is successfully processed, you'll receive an eSIM profile notification on your device or an eSIM profile QR code via email from notification@Jio.com at your Email ID. Then, follow the instructions to install the eSIM on your device. To learn the step-by-step process, please click here
Also check these how-to guides
Request Jio eSIM
Find a step-by-step guide to upgrading from physical Jio SIM to eSIM.
Activate Jio eSIM
Check how easy it is to activate your Jio eSIM on your eSIM-enabled devices.
Know more about Jio eSIM
Learn about the benefits of Jio eSIM, check your device’s eSIM compatibility and more.
Still have questions? Check Jio eSIM FAQ
Can I transfer my existing Jio eSIM to a new eSIM device?
Yes, you can transfer your existing eSIM to a new eSIM device. Activation of eSIM from the self-care process through SMS is easy and can be done at your convenience from home anytime.
- Type GETESIM<32-digit EID><15-digit IMEI> and send it to 199 from the Jio number you wish to activate eSIM on.
- To give your consent, type ‘1’ and send the SMS to 199.
- With that, you'll receive the eSIM profile and a QR code via SMS and email respectively.
- Within 10 minutes, you will receive an IVR call from +91 2235072222 on your Jio number.
- Just press ‘1’ to give your consent on the call. You will have to wait for 2 hours while we process your eSIM request.
Can I convert physical SIM to Jio eSIM?
Yes, it is simple to convert your physical SIM to Jio eSIM.
Will my existing plan be transferred to the new Jio eSIM or do I need to take a new plan?
Your existing plan will be transferred to the new Jio eSIM, along with all the benefits from your existing SIM.
Do I need to pay to upgrade my SIM card number to Jio eSIM?
No, upgrading to a Jio eSIM is completely free. There are no charges involved in the process.
Can I transfer my Jio eSIM from Android device to iPhone device?
Yes, a Jio eSIM can be transferred from an Android to an iPhone or vice versa.