MyJio

Gateway to Digital Life

MyJio, your entry to the digital world. Quick installation and easy access to Jio applications.

  • Available for : Mobile
  • Download My Jio App for iOS
  • Download My Jio App for Android
Brought to you by Reliance Jio Digital Services Pvt. Ltd.

Manage your Jio account & services

Check your balance & validity easily. Link & manage multiple Jio accounts for your friends and family.

Manage your Jio account & services

My Jio App - Manage your Jio account & services

Check your balance & validity easily. Link & manage multiple Jio accounts for your friends and family.

Invite your friends to Jio Digital Life

‘Refer a friend’ and let them experience high speed internet like never before with a Jio SIM.

Invite your friends to Jio Digital Life

My Jio App - Invite your friends to Jio Digital Life

‘Refer a friend’ and let them experience high speed internet like never before with a Jio SIM.

Jio SIM at your doorstep

Say goodbye to long queues, get your Jio SIM at your doorstep with our ‘Home Delivery’ option.

* Offer available in below mentioned cities

Jio SIM at your doorstep

My Jio App - Jio SIM at your doorstep

Say goodbye to long queues, get your Jio SIM at your doorstep with our ‘Home Delivery’ option.

* Offer available in below mentioned cities

Locate your device

Locate your lost phone on a map or get the full address. Protect up to 10 devices using one Jio ID.

*Requires JioSecurity app.

Locate your device

Jio Security App - Lost Stolen Device Recovery

Locate your lost phone on a map or get the full address. Protect up to 10 devices using one Jio ID.

*Requires JioSecurity app.

Quick & Easy access to JioNet Wi-Fi hotspots across India

When in JioNet zone, connect to JioNet Wi-Fi using MyJio app. Experience high speed internet.

Quick & Easy access to JioNet Wi-Fi hotspots across India

My Jio App - Quick & Easy access to JioNet Wi-Fi hotspots across India

When in JioNet zone, connect to JioNet Wi-Fi using MyJio app. Experience high speed internet.

Help and Support

Get answers to most of your queries by using a comprehensive list of FAQs or simply get connected to our JioCare experts.

Help and Support

My Jio App - Help & Support

Get answers to most of your queries by using a comprehensive list of FAQs or simply get connected to our JioCare experts.

Smart App, Smart Features

My Jio App - StoreLocator
Store locator

Find the nearest Jio store basis current location.

My Jio App - Hotspot locator
Hotspot locator

Identify various JioNet hotspot locations.

My Jio App - Usage details
Usage details

Check daily & weekly usage of Voice, Data & SMS consumption.

My Jio App - Statement
Statement

View & download account statement for past 6 months.

My Jio App - Service Requests
Service requests

Raise & track status of service requests.

Testimonials

09 MAY 2016Mohsin Abbas Jio Plans review - Mohsin Abbas

With MyJio, I can check my usage immediately. This app has a high utility value. It’s just perfect.

10 MAY 2016Divya Mehrotra Jio Data Plans review - Divya Mehrotra

A wonderful app that lets me check my detailed usage for the last 6 months.

12 MAY 2016Rajagopal Menon My Jio Application review - Rajagopal Menon

MyJio acts as a gateway for other Jio apps. I can easily download other useful apps of Jio.

16 MAY 2016Sanjiv Tuli My Jio App review - Sanjiv Tuli

I can locate the nearest JioNet hotspot and access Wi-Fi. Now I know where to go if I need to access high-speed internet.

Frequently Asked Questions

What is MyJio app and what can I use it for? 

MyJio is a gateway to digital Life. Using MyJio app you view your real time high speed data balance, choose from a range of plans to recharge your number and manage your account. You can also view your active 4G plan along with validity, check usage details for your calls, messages & data, generate detailed statements for up to 6 months, locate nearby stores or JioNet hotspots, update registered mobile number or email ID, get support from FAQs, Jio experts or raise & track service requests through 'JioCare'.

 

If you have multiple Jio services, you can link them to a single log-in using 'Link a New Account' feature.

 

Note: You can auto login to MyJio app by clicking on 'SIGN IN WITH SIM' while using Jio SIM or you can login to MyJio app using your Jio ID and password.

How do I access MyJio? 

You can download MyJio app from Play Store or App Store, post downloading MyJio app, you can access MyJio app using 'SIGN IN WITH SIM' to auto login or If you are not using Jio SIM in your device, you can login with Jio ID and password.


The app is compatible with Android OS 4.0 or higher and iOS OS 5.1 or higher.

What is Jio ID and what Jio services can I access using Jio ID? 

Jio ID is your key to unlock the entire bouquet of Jio 4G services and apps. Once you have signed up for your Jio ID, you can use it to access MyJio and other Jio apps such as JioTV, JioCinema, JioMusic, JioMags, Jionet, Jio4GVoice, JioXpressNews, JioNewspaper, JioSecurity and JioCloud.


Click here to login and manage your account on Jio.com.

How do I sign up for Jio ID? 

To sign up your Jio ID from MyJio app, follow the below mentioned steps:

1. Download the MyJio app
2. Tap on ‘Sign Up’
3. Enter your Jio Number or Jio Customer ID (Customer id is only applicable for FTTx customers)
4. Tap on 'Generate OTP'. You will receive a one-time-password (OTP) on your Jio Number (for voice customers) or your registered mobile number (for data only customers)
5. Enter OTP, the email ID that you would like to set up as your Jio ID and set your password and tap on 'Activate'
6. You will receive a verification link on your selected email ID. Click on the link and verify your Jio ID within 24 hours to activate your Jio ID
7. You can now log in to MyJio using your Jio ID and password and start accessing your account or your Jio apps

To sign up for your Jio ID on Jio.com, follow the below mentioned steps:

1.Go to SIGN IN page & click on Sign Up on Jio.com
2.Enter your Jio Number or Jio Customer ID (Customer id is only applicable for FTTx customers)
3.Click on 'Generate OTP'. You will receive a one-time-password (OTP) on your Jio Number (for voice customers) or your registered mobile number (for data only customers)
4.Enter OTP, the email ID that you would like to set up as your Jio ID and set your password and click 'Activate'
5.You will receive a verification link on your selected email ID. Click on the link and verify your Jio ID within 24 hours to activate your Jio account
6.You can now use your Jio ID and password to access your Jio account or your Jio apps

Is it necessary to provide my email ID for signing up? 
Yes, you need to provide your email ID to sign up for your Jio ID. Please note that your email ID should be unique and not signed up for another Jio ID.
Do I need to use the same email ID for sign up as I had provided on my customer application form? 
No, you can use different email IDs on your application form and for Jio ID sign up. Please note that the email ID you use to sign up for the Jio ID will become your default email ID for all Jio communication.
Can I access MyJio app even when I have no data balance left? 
You can access MyJio from a Jio data network, even when you have exhausted your data. Your Jio data will not be charged for using MyJio.