Frequently Asked Questions
What are the charges for International (ISD/ILD) Calls?
International Calling rates (ISD/ILD) will be applicable based on the country and the dialed country code.
Jio offers extremely attractive rates for International calls starting at just 50p/min
International Call rates are applicable as per the following two options:
For country and country code wise International call rate details, kindly visit the plans section on www.jio.com
Jio offers extremely attractive rates for International calls starting at just 50p/min
International Call rates are applicable as per the following two options:
- Pay Go ISD Rates – Standard rates available as default for prepaid & Postpaid customers
- Global ISD Combo 501 Pack – Subscription based
- For low to moderate ISD usage, ISD Pay Go service is recommended with rates starting as low as 50p per min.
- For medium to high usage, customers can subscribe to Global ISD Packs with Extra Talk Time benefit.
| USA, CANADA | ||
| BANGLADESH, CHINA, FRANCE, ITALY, NEW ZEALAND, SINGAPORE, UNITED KINGDOM | ||
| HONG KONG, INDONESIA, MALAYSIA, TURKEY | ||
| AUSTRALIA, BAHRAIN, PAKISTAN, THAILAND | ||
| GERMANY, IRELAND, JAPAN, KUWAIT, RUSSIA, VIETNAM | ||
| ISRAEL, NIGERIA, SAUDI ARABIA, SOUTH KOREA, SPAIN, SWEDEN, UAE, UZBEKISTAN |
What are the charges for International (ISD/ILD) Calls?
International Calling rates (ISD/ILD) will be applicable based on the country and the dialed country code.
Jio offers extremely attractive rates for International calls starting at just 50p/min
International Call rates are applicable as per the following two options:
For country and country code wise International call rate details, kindly visit the plans section on www.jio.com
Jio offers extremely attractive rates for International calls starting at just 50p/min
International Call rates are applicable as per the following two options:
- Pay Go ISD Rates – Standard rates available as default for prepaid & Postpaid customers
- Global ISD Combo 501 Pack – Subscription based
- For low to moderate ISD usage, ISD Pay Go service is recommended with rates starting as low as 50p per min.
- For medium to high usage, customers can subscribe to Global ISD Packs with Extra Talk Time benefit.
| USA, CANADA | ||
| BANGLADESH, CHINA, FRANCE, ITALY, NEW ZEALAND, SINGAPORE, UNITED KINGDOM | ||
| HONG KONG, INDONESIA, MALAYSIA, TURKEY | ||
| AUSTRALIA, BAHRAIN, PAKISTAN, THAILAND | ||
| GERMANY, IRELAND, JAPAN, KUWAIT, RUSSIA, VIETNAM | ||
| ISRAEL, NIGERIA, SAUDI ARABIA, SOUTH KOREA, SPAIN, SWEDEN, UAE, UZBEKISTAN |
What are International (ISD/ILD) Calling Rates and Benefits available on ISD Pack Jio for Prepaid?
The Global ISD Combo pack is available at Rs.501 with extremely attractive rates for International calls starting at just 50p/min.
Global ISD Combo 501 Pack offers double benefit – You don’t incur GST, worth Rs 76 and also Get EXTRA Talktime of Rs 50, and hence a total additional benefit of Rs 126 with this pack.
The Pack details are as follows:
MRP Rs. 501
Monetary Value : Rs. 551
Validity: 28 days
The monetary value offered in ISD Combo Pack can be consumed for making ISD calls & ISD SMS to all countries and country codes while in India. The ISD Combo Pack also offers 5 International SMSs free in addition to the monetary value benefit.
Monetary Value : Rs. 551
Validity: 28 days
The monetary value offered in ISD Combo Pack can be consumed for making ISD calls & ISD SMS to all countries and country codes while in India. The ISD Combo Pack also offers 5 International SMSs free in addition to the monetary value benefit.
| Call rates for popular ISD countries for Call Type in (Rs./min) | |||||
| Sr.No. | Country | Fixed | Mobile | Fixed Other | Mobile Other |
| 1 | USA | 0.5 | 0.5 | 8 to 9 | |
| 2 | CANADA | 0.5 | 0.5 | 9 | |
| 3 | BANGLADESH | 2 | 2 | ||
| 4 | UNITED KINGDOM | 2 | 2 | 10 to 25 | |
| 5 | SINGAPORE | 2 | 2 | ||
| 6 | CHINA | 2 | 2 | 8 | 8 |
| 7 | NEW ZEALAND | 2 | 6 | ||
| 8 | FRANCE | 2 | 5 | 100 | |
| 9 | ITALY | 2 | 17 | 8 | 8 to 35 |
| 10 | MALAYSIA | 3 | 3 | ||
| 11 | HONG KONG | 3 | 3 | 5 | |
| 12 | INDONESIA | 3 | 4 | ||
| 13 | TURKEY | 3 | 10 | 25 to 45 | 45 |
| 14 | AUSTRALIA | 4 | 4 | 180 | |
| 15 | THAILAND | 4 | 4 | ||
| 16 | PAKISTAN | 4 | 4 | ||
| 17 | BAHRAIN | 4 | 4 | 40 | 8 |
| 18 | KUWAIT | 5 | 5 | ||
| 19 | GERMANY | 5 | 5 | 12 to 100 | 14 |
| 20 | JAPAN | 5 | 5 | ||
| 21 | RUSSIA | 5 | 14 | 12 to 45 | 20 to 550 |
| 22 | IRELAND | 8 | 5 | 550 | 17 |
| 23 | VIETNAM | 5 | 5 | ||
| 24 | UAE | 6 | 6 | 10 | 10 |
| 25 | SAUDI ARABIA | 6 | 6 | 8 | |
| 26 | UZBEKISTAN | 8 | 6 | ||
| 27 | NIGERIA | 6 | 6.5 | ||
| 28 | SPAIN | 6 | 6 | 10 | |
| 29 | SOUTH KOREA | 6 | 6 | ||
| 30 | SWEDEN | 6 | 6 | 100 | |
For country and country code wise International call rate details, kindly visit the plans section on www.jio.com
What are International (ISD/ILD) Calling Rates and Benefits available on ISD Pack Jio for Prepaid?
The Global ISD Combo pack is available at Rs.501 with extremely attractive rates for International calls starting at just 50p/min.
Global ISD Combo 501 Pack offers double benefit – You don’t incur GST, worth Rs 76 and also Get EXTRA Talktime of Rs 50, and hence a total additional benefit of Rs 126 with this pack.
The Pack details are as follows:
MRP Rs. 501
Monetary Value : Rs. 551
Validity: 28 days
The monetary value offered in ISD Combo Pack can be consumed for making ISD calls & ISD SMS to all countries and country codes while in India. The ISD Combo Pack also offers 5 International SMSs free in addition to the monetary value benefit.
Monetary Value : Rs. 551
Validity: 28 days
The monetary value offered in ISD Combo Pack can be consumed for making ISD calls & ISD SMS to all countries and country codes while in India. The ISD Combo Pack also offers 5 International SMSs free in addition to the monetary value benefit.
| Call rates for popular ISD countries for Call Type in (Rs./min) | |||||
| Sr.No. | Country | Fixed | Mobile | Fixed Other | Mobile Other |
| 1 | USA | 0.5 | 0.5 | 8 to 9 | |
| 2 | CANADA | 0.5 | 0.5 | 9 | |
| 3 | BANGLADESH | 2 | 2 | ||
| 4 | UNITED KINGDOM | 2 | 2 | 10 to 25 | |
| 5 | SINGAPORE | 2 | 2 | ||
| 6 | CHINA | 2 | 2 | 8 | 8 |
| 7 | NEW ZEALAND | 2 | 6 | ||
| 8 | FRANCE | 2 | 5 | 100 | |
| 9 | ITALY | 2 | 17 | 8 | 8 to 35 |
| 10 | MALAYSIA | 3 | 3 | ||
| 11 | HONG KONG | 3 | 3 | 5 | |
| 12 | INDONESIA | 3 | 4 | ||
| 13 | TURKEY | 3 | 10 | 25 to 45 | 45 |
| 14 | AUSTRALIA | 4 | 4 | 180 | |
| 15 | THAILAND | 4 | 4 | ||
| 16 | PAKISTAN | 4 | 4 | ||
| 17 | BAHRAIN | 4 | 4 | 40 | 8 |
| 18 | KUWAIT | 5 | 5 | ||
| 19 | GERMANY | 5 | 5 | 12 to 100 | 14 |
| 20 | JAPAN | 5 | 5 | ||
| 21 | RUSSIA | 5 | 14 | 12 to 45 | 20 to 550 |
| 22 | IRELAND | 8 | 5 | 550 | 17 |
| 23 | VIETNAM | 5 | 5 | ||
| 24 | UAE | 6 | 6 | 10 | 10 |
| 25 | SAUDI ARABIA | 6 | 6 | 8 | |
| 26 | UZBEKISTAN | 8 | 6 | ||
| 27 | NIGERIA | 6 | 6.5 | ||
| 28 | SPAIN | 6 | 6 | 10 | |
| 29 | SOUTH KOREA | 6 | 6 | ||
| 30 | SWEDEN | 6 | 6 | 100 | |
For country and country code wise International call rate details, kindly visit the plans section on www.jio.com
What are International (ISD / ILD) Calling Tariffs and Plans on Jio for Postpaid?
- ISD service is preconfigured for postpaid customers. A postpaid customer can use ISD service at ISD Pay Go rates as mentioned below in point ‘c’
- Postpaid customers can also buy Global ISD Combo 501 Pack.
Global ISD Combo 501 Pack offers double benefit – You don’t incur GST, worth Rs 76 and also Get EXTRA Talktime of Rs 50, and hence a total additional benefit of Rs 126 with this pack.
The Pack details are as follows:
MRP Rs. 501
Monetary Value with EXTRA Talktime: Rs. 551
Validity: 28 days
Tariff: ISD Pay Go rates as mentioned below in point ‘c’
The monetary value offered in ISD Combo Pack can be consumed for making ISD calls & ISD SMS to all countries and country codes while in India. The ISD Combo Pack also offers 5 International SMSs free in addition to the monetary value benefit. - International Calling Pay Go rates (ISD/ILD) will be applicable based on the country and the dialed country code. Jio offers extremely attractive rates for International calls starting at just 50p/min.
Sr.No. Jio Rates starting at Country 1 50 p/min USA, CANADA 2 Rs 2/min BANGLADESH, CHINA, FRANCE, ITALY, NEW ZEALAND, SINGAPORE,UNITED KINGDOM 3 Rs 3/min HONG KONG, INDONESIA, MALAYSIA, TURKEY 4 Rs 4/min AUSTRALIA, BAHRAIN, PAKISTAN, THAILAND 5 Rs 5/min GERMANY, IRELAND, JAPAN, KUWAIT, RUSSIA, VIETNAM 6 Rs 6/min ISRAEL, NIGERIA, SAUDI ARABIA, SOUTH KOREA, SPAIN, SWEDEN, UAE, UZBEKISTAN
For country and country code wise International call rate details, kindly visit www.jio.com
What are International (ISD / ILD) Calling Tariffs and Plans on Jio for Postpaid?
- ISD service is preconfigured for postpaid customers. A postpaid customer can use ISD service at ISD Pay Go rates as mentioned below in point ‘c’
- Postpaid customers can also buy Global ISD Combo 501 Pack.
Global ISD Combo 501 Pack offers double benefit – You don’t incur GST, worth Rs 76 and also Get EXTRA Talktime of Rs 50, and hence a total additional benefit of Rs 126 with this pack.
The Pack details are as follows:
MRP Rs. 501
Monetary Value with EXTRA Talktime: Rs. 551
Validity: 28 days
Tariff: ISD Pay Go rates as mentioned below in point ‘c’
The monetary value offered in ISD Combo Pack can be consumed for making ISD calls & ISD SMS to all countries and country codes while in India. The ISD Combo Pack also offers 5 International SMSs free in addition to the monetary value benefit. - International Calling Pay Go rates (ISD/ILD) will be applicable based on the country and the dialed country code. Jio offers extremely attractive rates for International calls starting at just 50p/min.
Sr.No. Jio Rates starting at Country 1 50 p/min USA, CANADA 2 Rs 2/min BANGLADESH, CHINA, FRANCE, ITALY, NEW ZEALAND, SINGAPORE,UNITED KINGDOM 3 Rs 3/min HONG KONG, INDONESIA, MALAYSIA, TURKEY 4 Rs 4/min AUSTRALIA, BAHRAIN, PAKISTAN, THAILAND 5 Rs 5/min GERMANY, IRELAND, JAPAN, KUWAIT, RUSSIA, VIETNAM 6 Rs 6/min ISRAEL, NIGERIA, SAUDI ARABIA, SOUTH KOREA, SPAIN, SWEDEN, UAE, UZBEKISTAN
For country and country code wise International call rate details, kindly visit www.jio.com
How can I recharge/subscribe the ISD pack?
You can buy ISD Pack online on www.jio.com or using MyJio app. Recharge / Subscribe facility is also available at your nearest Digital Stores , Jio Centers and DX mini Stores. Online payments can be made using Jio Money/Debit Card/Credit card ,Net banking or by using payment wallets like JioMoney, Paytm and Mobikwik.
You can recharge with ISD pack multiple times to get additional monetary balance as per your usage requirement.
How can I recharge/subscribe the ISD pack?
You can buy ISD Pack online on www.jio.com or using MyJio app. Recharge / Subscribe facility is also available at your nearest Digital Stores , Jio Centers and DX mini Stores. Online payments can be made using Jio Money/Debit Card/Credit card ,Net banking or by using payment wallets like JioMoney, Paytm and Mobikwik.
You can recharge with ISD pack multiple times to get additional monetary balance as per your usage requirement.
I am a Post-paid customer, can I buy prepaid ISD Combo 501 pack?
Yes, you can buy ISD Pack online on www.jio.com or using MyJio app. Recharge / Subscribe facility is also available at your nearest Digital Stores , Jio Centers and DX mini Stores. Online payments can be made using Jio Money/Debit Card/Credit card ,Net banking or by using payment wallets like JioMoney, Paytm and Mobikwik.
You can recharge with ISD pack multiple times to get additional monetary balance as per your usage requirement.
I am a Post-paid customer, can I buy prepaid ISD Combo 501 pack?
Yes, you can buy ISD Pack online on www.jio.com or using MyJio app. Recharge / Subscribe facility is also available at your nearest Digital Stores , Jio Centers and DX mini Stores. Online payments can be made using Jio Money/Debit Card/Credit card ,Net banking or by using payment wallets like JioMoney, Paytm and Mobikwik.
You can recharge with ISD pack multiple times to get additional monetary balance as per your usage requirement.
What are the benefits of ISD Combo 501 pack vs ISD PayGo Rates?
Jio’s Global ISD Combo 501 Pack offers double benefit to you –
1. You don’t incur GST, worth Rs 76
2. And you Get EXTRA Talktime of Rs. 50,
Thus a total additional benefit of Rs. 126 with this pack.
What are the benefits of ISD Combo 501 pack vs ISD PayGo Rates?
Jio’s Global ISD Combo 501 Pack offers double benefit to you –
1. You don’t incur GST, worth Rs 76
2. And you Get EXTRA Talktime of Rs. 50,
Thus a total additional benefit of Rs. 126 with this pack.