Jio Support

Product/Services
Mobile
Back

I want to port in my number to Jio. What should I do? 

  • To port in, SMS PORT <10-digit mobile number> to 1900 from your existing number which needs to be ported to Jio
  • You will get an SMS that will contain the UPC code and its expiry date
  • Walk in to nearest Jio Store or Jio Retailer with the UPC (Unique porting code)
  • Carry your original Aadhaar card or original Proof of Address(POA) / Proof of Identity(POI) documents to place MNP request
Note:
- Clear all your pending dues with current operator (if you have a post-paid mobile connection)
- As per government regulations; if you are porting-in within same telecom circle, the number will be activated within 3 working days after successful validation. For porting-in to other telecom circle, it will take upto 5 working days. Your services will not be interrupted in the intervening period.
- Port in requests from Jammu & Kashmir, Assam & North East customers will be processed within 15 working days. Your services will not be interrupted in the intervening period. For New Jio SIM Click here.
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

  • Jio Mobile
    What does one month denote in mobile prepaid plans?
  • Jio Mobile
    What are the current Jio Prepaid Recharge Plans ?
  • Jio Mobile
    Can I convert from Prepaid to Postpaid and vice versa?
  • Jio Mobile
    Are there any options available for data sharing / family plans / data pooling?
  • Jio Mobile
    Are these prepaid plans applicable for JioPhone customers?
  • Jio Mobile
    Are there any changes in the Postpaid Plan?
  • Jio Mobile
    I am on Xiaomi Offer / Mega Lyf / Google Pixel offer. Can I recharge with new tariff plan and still be eligible to continue with my existing offer of additional data?
  • Jio Mobile
    I have already opted for Jio Auto Pay option. Will I be eligible to avail the benefits as per the New Tariff Plans?
  • Jio Mobile
    How to activate upcoming plan using MyJio app?
  • Jio Mobile
    I have lost / damaged my Jio SIM. How do I Exchange or Replace it?
  • Jio Mobile
    How will I know when my Jio SIM is ready for tele-verification?
  • Jio Mobile
    What documents do I need to carry to get a Jio SIM for Jio Prepaid Plans?
  • Jio Mobile
    Which number should I call to complete tele-verification for my Jio SIM?
  • Jio Mobile
    What if I do not recharge monthly?
  • Jio Mobile
    Are there specific data only plans for JioFi?
  • Jio Mobile
    Are there any additional benefits If I port my number to Jio?
  • Jio Mobile
    How do I cancel port out request?
  • Jio Mobile
    What if I do multiple recharges of the same 4G data voucher?
  • Jio Mobile
    Is Autopay mandatory for all postpaid customers?
  • Jio Mobile
    Can I make multiple recharges of my Jio number, in such case, how will I get benefits for all recharges?
  • Jio Mobile
    I made multiple recharges. Data benefits of my current plans are already exhausted. Can I activate “Upcoming Plan” prior to its scheduled date, to avail its benefits.
Store - Jio Digital Life
Find A Store

Locate the nearest Jio store

Jio Digital
Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.