JioFiber FAQ

How to activate my ‘JioFiber Voice Calling Service’ through
Incoming calls are free under ‘Unlimited International Roaming Pack’ on prepaid as well as post-paid connections. On other packs like Global ₹1201/1202, International Roaming ₹1101/1102, or International Roaming PayGo rates as per details provided below:
Unlimited International Roaming Pack:
  • Unlimited incoming calls are free when you are roaming on the pack-preferred network in the pack-covered country.
  • >
  • The pack benefits are applicable while travelling to the country covered in the pack benefit and on the pack partner network
  • specified for the respective country.
  • >
  • The partner name for the respective pack country for Unlimited International Roaming Pack is specified below.
    To activate ‘JioFiber Voice Calling Service’ through use the below steps:
    • Log in to
    • Tap on ‘Quick Pay’ and select ‘Recharge’ in the top right corner
    • Tap on JioFiber and enter your Registered Mobile Number or Service ID
    • Select the plan under Fiber Plans and tap on ‘Buy
    • On seeing a prompt intimating you about activation of voice service, tap on ‘Proceed’
    • Enter the OTP received on your Registered Mobile Number
    • Select the checkbox to accept the Terms & Conditions and tap on ‘Proceed’
    • You will receive a confirmation with your Fixed Line Number mentioned on the Confirmation screen
    Country Applicable Partner Name Handset Display
    Australia Optus Optus AU / Optus
    Canada Bell Mobility Bell
    Canada Telus TELUS
    Czech Republic O2 O2- CZ
    Denmark Hi3G 3 DK
    Germany Telefonica O2- de/ E-Plus
    Indonesia Hutchinson CP 3
    Ireland Meteor IRL-Meteor/Meteor
    Italy Telecom Italia TIM
    Malaysia Maxis MY MAXIS
    Malaysia U-Mobile U Mobile
    Netherlands KPN NL KPN
    New Zealand Spark Spark NZ
    Philippines Smart SMART
    Portugal NOS NOS
    Singapore M1 SGP-M1/ M1
    South Korea SK Telecom KOR SK Telecom / SKT
    Spain Telefonica Movistar
    Sri Lanka Hutchison Hutch
    Sri Lanka Mobitel Mobitel LK
    Thailand True Move TH 3G+
    Turkey Turkcell TR Turkcell/ TCELL
    United Arab Emirates DU DU
    United Kingdom Hutchison 3 UK
    United Kingdom Telefonica O2 - UK
    United States AT&T AT&T

    For non-Unlimited International Roaming packs on prepaid and postpaid connections:Yes, you will be charged for the incoming calls while you’re on international roaming as per the applicable rates for the country visited. The incoming rates start at ₹2 per min and vary as per the country visited. Please refer to for country-specific charges for ‘Incoming Calls’ on International Roaming.
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