Netflix Entitlement” for JioPostPaid Plus T&Cs

TERMS AND CONDITIONS GOVERNING THE OFFER “Netflix Entitlement” for JioPostPaid Plus users

Welcome to the terms and conditions ("Terms") for this Offer (defined below).

Entitlement to subscription of Netflix service through mobile devices provided by Netflix Entertainment Services India LLP (“Netflix”), will be offered to the subscribers of JioPostpaid Plus, made available by Reliance Jio Infocomm Limited (“RJIL”) (“Offer”). These Terms are between customers who have subscribed to Jio Postpaid Plus plan (“Customers”) and Jio Platforms Limited (“Company” or “We”) and govern respective rights and obligations. Please note, in case the Customer accepts the Offer, the following terms and conditions shall be deemed to be accepted by the Customer – JioPostpaid usage terms and condition

Offer Eligibility

This Offer is extended to the Customers based on their bill plan eligibility. The eligible bill plans may be changed as per company discretion without any notice to the Customer. Customer should visit (“Website”) or MyJio app to know about all the eligible bill plans.

Offer Benefits

Offer gives Customer using Android and iOS, the entitlement to access the Netflix service application on their mobile device at no additional cost.

This Offer is subject to guidelines and directions issued by the Department of Telecommunications, Government of India (“DoT”), Telecom Regulatory Authority of India (“TRAI”) or any other statutory authority from time to time.

Offer Activation

To avail the Offer, Customers can either visit the plans page on the MyJio app or Website and subscribe to the Offer or tap on the Offer card shown on the homepage of MyJio app along with other contents.

In order to enjoy the Netflix service under the Offer, Customer need to initiate the activation from their account on MyJio app or Website. Customers will then have to sign into their Netflix subscription account or sign up for a Netflix subscription account with Netflix by completing the Netflix activation process.

If Customers already have an existing Netflix account, it will be linked to this Offer when Customers activate Netflix as part of the Offer. Until Customers link their existing Netflix account to this Offer, Netflix will continue to charge Customers separately for their existing Netflix account. For any queries regarding your billing with Netflix for existing Netflix accounts please contact Netflix directly. Further, if Customers link an existing Netflix account to the Offer, termination or expiry of the Offer will not automatically cancel their Netflix membership, and Netflix will automatically resume charging the existing payment method that they have on file with Netflix once the Offer ends. If Customers wish to review the details of their Netflix membership they can visit the ‘Account’ pages on the Netflix website.

Offer Geography

The Offer is valid in all telecommunications service areas within the geographical limits of India where RJIL is licensed to operate.

Notwithstanding the foregoing, if the operation of or participation in the Offer is prohibited in any State and/or territory or part thereof as per applicable law, the Customers from such State and/or territory or part thereof shall not be eligible to avail the Offer. No further notice shall be given by RJIL or Netflix in this regard.


The Customer can avail this Offer without paying any additional fee, other than charges towards their subscribed RJIL postpaid mobile telecommunications service plan.

Bill Plan Change

This Offer is on the basis of the RJIL postpaid bill plan subscribed by the Customer. Therefore, if Customer unsubscribes or downgrades postpaid bill plan to a non-eligible one (plans on which the Offer is not applicable), the Offer will be revoked immediately. However, changing the current eligible bill plan to another eligible one will have no effect on the Offer.

  • Notwithstanding anything contained herein, the Company reserve the right to withdraw the Offer benefits at any time without notice to the Customer.
  • The Company may send you email, SMS and other communications related to the Offer.
  • Customer cannot transfer or assign this Offer, except as permitted.
  • All the limitations as mentioned in Netflix Terms and Conditions apply here -
Agreement Changes

Company reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria, the Terms at its sole discretion at any time during its validity as may be required including in view of business exigencies, authorities, changes by regulatory authority and/or statutory changes and for other reasons beyond its control or due to termination of agreement between Company and Netflix. The latest revised version of the Terms shall be effective and binding on the Customers from the time of its posting on the Website. Customers are therefore advised to check the Website regularly for any update(s) or amendment(s) made to these Terms and in the event the modified or amended Terms are not acceptable to Customer, Customer should discontinue the subscription to the Offer and any other services. Your continued subscription to the Offer thereunder will constitute your acceptance of the latest revised Terms.


We may revoke the Offer at our discretion without notice if we suspect any fraudulent activity or misuse of the Offer. Company shall not give any refund in case of termination which is related to conduct that we determine, in our discretion, violates these Terms or any applicable law or involves fraud or misuse of the Offer.

Governing Law

These Terms are subject to laws of India. Any disputes or any matter arising under these Terms with RJIL shall be subject to the exclusive jurisdiction of courts mentioned in the customer application form executed by Customer with RJIL. In relation to dispute or any matter arising under these Terms with Company, the dispute shall be subject to the exclusive jurisdiction of courts of Mumbai, India.

Limitation of Liability

In addition to the limitations mentioned in this document, in no event will Company or our affiliates, directors, managers, officers, employees, agents or other representatives be liable for any indirect, special, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or related to this offer. Total liability, whether in contract, warranty, tort (including negligence) or otherwise, shall not exceed the last fee paid by the Customer.


Customer agrees that this Offer is being made purely on a “best endeavour” basis and subject to acceptance of these Terms. Customer’s participation in the Offer is voluntary and customer expressly agree to avail the Offer at his/her sole risk. The Company and/or its affiliates and associates shall not be responsible for any loss, injury or any other liability to any Customer arising due to participation in the Offer. The Company makes no representation or warranty of any kind whatsoever, whether express or implied, including, but not limited to, meeting of customer’s requirements or aspirations, timeliness, security of the Offer and/or any delay or failure to avail the Offer including due to technical or network problems. To the extent customer choose to avail this Offer, he/she do so at their own initiative and shall remain responsible for compliance with the Terms herein, any applicable laws, including but not limited to applicable local laws. The Company may impose limits on the use of or access to the Offer, in any case and without notice or liability. Under this Offer, RJIL’s responsibility shall only be limited in providing telecommunications service on its network for eligible subscribers availing this Offer and postpaid billing. Customer agree that the Company is not the owner of Netflix service and has no control or editorial rights over Netflix service and/or its contents. The Company is only  providing the entitlement to the Netflix service to its Customers as per clause ‘Offer Benefits’ and the Customer will have to activate the same as per clause ‘Offer Activation’. Therefore, Company or RJIL shall not be responsible for any defect, non-performance, quality of content, or application / service-related issues related to Netflix service and/or its contents. All such issues or disputes will be directly settled between Customer and Netflix in accordance with the Terms of Use agreed between Netflix and the Netflix subscriber (as provided at; without recourse to Company or RJIL. No such complaint of request will be entertained by the Company or RJIL.

General Terms

Unless otherwise specified in any other understanding between RJIL and Customer, the Customer hereby authorizes the Company to collect their personal information like mobile number and email id and share the same with Netflix to encourage and facilitate the Customer to avail the Offer and receive information regarding Netflix service.

Personal information of the Customer will be stored and processed by RJIL in accordance with RJIL’s privacy policy. Personal information of the Customer collected by Company will be stored, processed, shared, deleted by the Company in accordance with Company’s privacy policy. In addition, Customers can view Netflix’s Privacy Statement on to understand how Netflix may use, store or handle their personal information.

This Offer cannot be used in conjunction with any other alternative offer or promotion of a similar nature, unless permitted by the Company or RJIL. By availing this Offer, Customer confirms and waive the applicability of rules and regulations of the National Do Not Call registry and agrees to receive promotional messages and alerts for activation etc. under the current Offer and upcoming offers from RJIL, Company or Netflix, as it may in its sole and absolute discretion decide.

This Offer is subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control of the Company. The Customer shall also be bound by the terms and conditions of the Customer Application Form as amended from time to time. The Terms stated herein shall prevail over the terms and conditions of the Subscriber Enrolment Form/Customer Application Form.

Unless otherwise specified in this document, with respect to access and use of the Netflix service subscription, the Customers availing the Offer are also subject to a separate set of terms & conditions with Netflix and available at, which are independent of these Terms. If and to the extent that the Netflix Terms of Use related to billing, payments and cancellations conflict with the Terms and/or any other Customer contract with the Company and/or RJIL, the latter shall prevail with the exception of the terms regarding updates to payment methods.

Failure by the Company and/or its affiliates to enforce any of the Terms in any instance shall not be deemed to be a waiver of those Terms and shall not give rise to any claim by any person. Customer may contact the customer care regarding any queries, complaints, disputes pertaining to the Offer.

Customer agrees that the Company has no responsibility and liability with regard to the privacy, safety and security of any information (including personal information) that Customer may have to share independently with Netflix or other third-party content providers for availing the Offer. By participating in the Offer, Customer confirms to abide by all intellectual property rights, including copyrights or trademarks belonging to the Company and to any third-party content licensor to the Company and/or its affiliates that is made available through the Offer.