We will use these details to send you information about your order
Note: OTP will be sent on this number for validation
Simple steps to get a New Jio SIM online
1. VERIFY NUMBER
Verify your number via OTP. Jio does not share these details with anyone.
2. SELECT PLAN
Choose between our prepaid and postpaid plans to get started. You can change your plan later.
3. SHARE DETAILS
We offer doorstep delivery and store pickup. Choose your preferred date and time as per your convenience.
Continue using your existing number on Jio network
Send the SMS below to 1900 to receive Unique Porting Code(UPC)
PORT <10 digit mobile number>
Eg: PORT 98******34
Frequently Asked Questions
What are the charges applicable for a new SIM card?
Getting a Jio SIM is completely free. However, you need to activate an applicable plan at the time of collecting the SIM card.
How do I pay for my SIM purchase?
You can pay the JIO representative using cash or credit/debit card.
What are the documents required to get a new SIM?
Following original documents can be shown as Proof of Identity (POI) and Proof of Address (POA): Aadhaar, Voter ID, Passport, Driving license.
How do I reschedule the home delivery of my Jio SIM?
To reschedule your Jio SIM delivery, please contact the delivery person/rider directly. You will receive a new link where you can choose a new time slot. Please note, that you will be able to reschedule your home delivery only once.
What are the current Jio Postpaid and Prepaid Plans?
How do I convert current JIO Prepaid to Postpaid connection?
You can convert from a JIO Prepaid to JIO Postpaid connection at a JIO store near you. Locate your nearest store here.
How long does it take for a new SIM card to get activated?
Depending on whether the ordered Jio SIM is a new number or a ported number, it may take anywhere from a few hours to a couple of days for the SIM to get activated. You will explicitly informed of this duration after you place the order.
You can also track the progress of your order here