Terms and Conditions (T&C)

  • This offer is a joint promotional initiative provided by Jio, ('Merchant') and IDFC FIRST Bank Limited ('Bank'). This offer is made available to you by IDFC FIRST Bank Limited ('Bank') on the Platforms namely MyJio App & Jio.com maintained and operated by Jio ('Merchant').'
  • The Offer is valid from 1st June to 31st August'2022, both days inclusive ('Offer Period'), unless revoked or extended by the Bank in its sole discretion, without assigning any reason, without prior notice, and without liability of any kind.
  • Under this Offer, customers will get a 10% cashback (of the transaction amount) up to Rs 1000 on a successful Mobile/Fiber recharge/ bill payment of minimum Rs 1000, applicable once per customer per month to customer who:
    • completes a transaction on the Jio corresponding mobile & web applications (collectively 'Platforms'); and
    • pays for such transaction using IDFC FIRST Bank Credit Card under the payment option available on the Platforms
    • Offer is applicable for Jio Mobile & Jio Fiber transactions
    • Offer is applicable on a Minimum transaction value of Rs 1000
    • Cashback amount will be 10% of the transaction amount
    • Maximum cashback amount is Rs 1000
    • Offer will be applicable to one transaction in a month (Each transaction meeting the aforesaid requirements being referred to as a 'Qualifying Transaction'
  • Cashback amount for a Qualifying Transaction shall be credited within 90 business days from the date of transaction to all open and active cardholder account of the qualified customers only. The timeline provided for effective credit is only indicative of expected period and may vary from the actual date of credit.
  • This Offer can only be availed once by each customer in a month. Additionally, and for the avoidance of doubt, cashback will only be provided for the first Qualifying Transaction of the month (and not for any subsequent transactions) made by the cardholder during the Offer Period.
  • By availing this offer, the Cardholders has accepted all the aforementioned Terms and Conditions in totality. Without a Cardholder being required to do any further act, he/she shall be deemed to have read, understood and unconditionally accepted the terms and conditions herein. The Offer Terms and Conditions need to read in conjunction with the Standard terms and conditions (ST&C) and terms governing the use of IDFC FIRST BANK Limited Credit Cardholders and/or IDFC FIRST BANK Limited website. The usage of the cards is governed by below standard terms and conditions.

Standard Terms and Conditions

  • Cardholder will mean any person who is holding an active IDFC FIRST Bank Credit Card.
  • Merchant or Merchant establishment will mean any establishment where the IDFC FIRST Bank Credit Card mentioned in the offer has been used for making a purchase.
  • The offer can be availed as per terms mentioned in the offer and only on transactions done at Merchant establishment using an active IDFC FIRST Bank Credit Card.
    • The offer will be valid only on or within the dates mentioned in the offer details
    • No two offers can be clubbed together. Please note this offer cannot be clubbed with other promotions or offer or membership or any voucher or discount or packages that a customer might have received from the Merchant or IDFC FIRST Bank.
  • Cardholder’s eligibility for the offer will be decided by IDFC FIRST Bank. In case of all matters relating to the offer including any dispute or discrepancy relating to the offer or eligibility of any Cardholder, IDFC FIRST Bank’s sole decision shall be final and binding on Cardholders in all respects.
  • All Customer Queries/dispute on the offer should be raised during the offer period or within 120 days after expiry of the offer or promotion period. Post this period, Merchant or Bank will not entertain any correspondence or communication regarding this offer from any customers/persons. For any disputes, the customer needs to furnish a scanned copy of invoice for the case to be taken for further investigation.
  • Any taxes or liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by the cardholder and/ or billed to the account of the cardholder.
  • All Bank and Merchant standard Terms & Conditions will apply.
    • Incomplete / rejected / invalid /returned /cancelled / refunded/ disputed or unauthorized/ fraudulent transactions will not be considered for the offer.
    • The offer is non-binding, non-transferable, non-cashable and non-negotiable.
    • The participation in the offer is entirely voluntary and it is understood, that the participation by the Cardholders shall be deemed to have been made on a voluntary basis.
    • Any dispute or claim regarding the discount, delivery, service, suitability, merchantability, availability or quality of product/services availed under this offer must be addressed in writing, by the cardholder directly to the Merchant establishment. Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services etc availed by the Card Holder/s under the said Offer
    • Any dispute relating to the offer will be settled under the sole and exclusive jurisdiction of Mumbai courts only. Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the discount offered by the Merchant
    • No substitutions or exchange of Offer, other than what is detailed in the communication sent to the Card Holder/s shall be allowed. However, Merchant & IDFC FIRST Bank reserve the right to substitute and/or change the Offer or any of them, without any intimation or notice, written or otherwise to the Card Holder/s.
    • The decision of Merchant & IDFC FIRST Bank will be final and binding on all and any correspondence in this regard will not be entertained.
    • IDFC FIRST Bank will not be responsible or liable in case the offer is not configured or could not be availed due to technical or other reasons.
    • IDFC FIRST Bank reserves the right to disqualify any cardholder from the benefits of the offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the offer or otherwise by use of the Card. In case of any fraudulent activity, for the purpose of availing the benefits under the Offer, necessary action will be taken by the Bank. Please note Bank’s has its own sole discretion in this regard which shall be final and binding.
    • Images provided in promotions are only for pictorial representation and IDFC FIRST Bank does not undertake any liability or responsibility for the same.
    • Nothing contained herein shall constitute or be deemed to constitute an advice, invitation or solicitation to purchase any products/ services of Merchant or any third party and is not intended to create any rights and obligations.
    • The offer by IDFC FIRST Bank is subject to applicable laws and regulatory guidelines/ regulations and as per bank's extant guidelines from time to time.
    • Customer under this Offer and/or otherwise will be additionally governed by Terms and conditions of IDFC FIRST Bank Cardmember Agreement. Customer can view the terms and conditions on the online portal https://www.idfcfirstbank.com
    • Any person taking the advantage of this offer shall be deemed to have read, understood and accepted these terms and conditions.