I have and existing competition postpaid SIM, how do I shift my connection to Jio, without changing my current number?
The postpaid connections in my family are under different names and registered addresses. Can I add them into my JioPostpaid Plus family plan?
My son/daughter already has a Jio Prepaid connection, can I add him/her on to my JioPostpaid Plus family plan?
How can I define the recurring/default data transfer amount for each member in the Jio Postpaid Family Plan?
Is there an option to manage plan for the family member/customer in the JioPostPaid Plus family plan?
What is the maximum number of times that I can transfer data to a family member in one bill cycle of the Jio Postpaid Family Plan?
I have exhausted my monthly data quota in the Jio Postpaid Family Plan. Can a family member transfer data back to me?
I want to cancel the recurring/default data transfer facility in the Jio Postpaid Family Plan. How can I do this?
Is Netflix offer available on bill payment done through any mode or channel like paytm, phone pe etc.?
Is there any other place other than MyJio App from where a customer can activate Netflix subscription under Jio Postpaid Plans?
How long is my Netflix subscription via Jio valid for? Will I be charged anything extra for subscribing to Netflix?
Customer already has an active Netflix subscription on his account with Jio Postpaid plans. Can he still avail this offer?
Customer has activated JioPostpaid Plus plan with Netflix, but the banner for activation is not getting displayed on MyJio app, what should the customer do?
I accidently clicked on (X) and closed the Amazon/Netflix activation banner, how can I activate the service now?
I have activated Amazon / Netflix subscription, however, I can still see activation banner on MyJio?
How will a customer know the status of Amazon Prime offer – whether availed or not under Jio Postpaid Plans?
What will be the benefits validity if the customer activates eligible JioPostpaid Plan on 1st of the month but completes the login of Amazon Prime after 10 days
Is there any other place other than MyJio App from where a customer can claim Amazon Prime membership
Is customer supposed to go through the Amazon Prime offer claim journey every month under Jio Postpaid Plans?
How long is my Amazon Prime membership via JioPostPaid Plus plan valid for? Will I be charged anything extra for subscribing to Amazon Prime
Customer already has an active Amazon Prime membership on his account with Postpaid Plans. Can he still avail this offer?
How can a customer watch Amazon Prime Video content after taking Amazon Prime with JioPostPaid Plus offer?
What are the other benefits which customer gets under Amazon Prime membership apart from Prime Video under Jio Postpaid Plans?
Customer has activated JioPostpaid Plus plan with Amazon Prime, but the banner for activation is not getting displayed on MyJio app, what should the customer do?
Customer has upgraded to an eligible JioPostpaid Plus plan but is still not able to watch Prime Video?
In case where customer’s JioPostpaid Plus connection is in suspension/termination stage and customer pays his dues, will the customer get Amazon Prime benefit again?
I want to upgrade to a Disney+ Hotstar Premium subscription from my current Mobile Subscription on JioPostPaid Plus. How can I do this?
What happens to my Disney+ Hotstar which I got prior to 1st September 2021 when I bought an eligible JioPostPaid Plus plan?
I have purchased an eligible JioPostPaid Plus plan. However I am still not able to access Disney+ Hotstar Mobile subscription
I have recently purchased a JioPostPaid Plus plan with Disney+ Hotstar Mobile subscription. Can I use my Number to log into the Hotstar App on multiple devices (Including Laptops, Desktops, etc.)?
Will prepaid card of J&K, Assam & North East work when in In-Flight International Roaming under Postpaid Plans?
How many days prior to the end of billing cycle, do I need to place the request for bill plan change?
How much will I be charged for calls made through Wi-Fi calling from the IR 1102 / IR 1202 Wi-Fi Calling pack?
How will I be charged for calls made through Wi-Fi Calling using the Unlimited IR packs (IR 576, IR 2876 and IR 5752)?
Will I be able to call on Emergency, Satellite and Special services Numbers using Wi-Fi Calling Services?
Will Wi-Fi Calling work on a prepaid card of J&K, Assam & North East work when in International Roaming?
How will data entitlement be used when multiple 4G data vouchers are queued along with Pre on Post pack?
I opted for this newly launched postpaid plan in the mid of the Bill Cycle. How much data will I get?
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