I am on Xiaomi Offer / Mega Lyf / Google Pixel offer. Can I recharge with new tariff plan and still be eligible to continue with my existing offer of additional data?
I have already opted for Jio Auto Pay option. Will I be eligible to avail the benefits as per the New Tariff Plans?
Can I make multiple recharges of my Jio number, in such case, how will I get benefits for all recharges?
I made multiple recharges. Data benefits of my current plans are already exhausted. Can I activate “Upcoming Plan” prior to its scheduled date, to avail its benefits.
I have recharged with the eligible plan, however I am still not able to access Disney+ Hotstar VIP subscription?
I have recharged with an International Roaming Unlimited pack under Jio Prepaid Plans, when will the pack validity start?
What will happen to unutilized balance of Rs 1101 IR pack after validity expiry under Jio Prepaid Plans?
I have subscribed to the IR Pack 1101, I have received 5 International SMSs along with this pack, can I use these 5 SMSs while on International Roaming?
I have recharged an International Roaming pack. Will I be able to make ISD calls while in India, using the talk time available?
I have subscribed to the IR Pack 1101/1201, when will the pack validity start? Is it from the time the pack is activated? Or from the time I make or receive the first call or receive/send SMS or use Data on roaming location?
I have subscribed to the IR Pack, and have unused Pack balance what will happen to this balance once I return to India or after Pack expiry?
Can I activate the International Roaming service after reaching another country? If yes, what settings do I need to check on my device?
How do I get to know that my International Roaming service is activated on my number with Jio Prepaid Plans?
Do I need to change settings to be able to use my SIM while on International Roaming Jio Prepaid Plans?
What settings should I do if I am unable to get network in another country apart from 111 Countries which is listed?
Will prepaid card of J&K, Assam & North East work when in International Roaming under Jio Prepaid Plans?
Will VoLTE outbound International Roaming applicable for all connections in any of the Circle in India?
I have used my daily data quota & the data speed has been reduced, what should I do to get 4G speed again?
I had paid for Jio Prime membership and using the SIM in Jio Phone. Do I have to express interest for complimentary membership on MyJio?
What will happen if I do not download MyJio OR do not give consent? Will my services be impacted (Jio apps, basic service etc.)?
what will happen in case I was having complimentary Jio Prime membership for Samsung handsets / Apple plan? Do I need to pay now?
What will happen for Enterprise customers? Will each enterprise customer be required to individually download MyJio for getting benefit of Prime?
What will be the validity of Jio Prime membership going forward for activations after 1st April 2018?
I have subscribed to ISD pack, will I be able to use the talk time available for ISD talk time for International Roaming usage or any other type usage than ISD?
I have subscribed/recharged with ISD pack more than once in succession and have paid in total (ISD pack* no. of times recharged). How much talk time I will get and what will be the validity of that talk time?
Is the “Wallet partner recharge Offer” valid on single or multiple recharge | voucher purchase of Rs. 398 or above plans during the offer period?
How will I get the additional data if I recharge with Rs.98 plan after enrolling for Railway Employee's Friends and Family Offer?
How will I get the additional data if I recharge with Plan MRP 149,399 or 1699 after enrolling for Railway Employee's Friends and Family Offer?
Do I need to recharge from any specific source to get benefits of "Railway Employee's Friends and Family Offer"?
Is the "Railway Employee's Friends and Family Offer" applicable for all available Prepaid Recharge Denominations ?
What is the validity of additional data voucher received upon recharging with eligible plan under Railway Employee's Friends and Family Offer?
Can the additional data voucher received upon recharging with eligible plan under Railway Employee's Friends and Family Offer get applied on any other recharge denomination ?
If I have enrolled for "Railway Employee's Friends and Family Offer" and recharge today with Plan Rs. 98, 149, 399 or 1699 and my plan gets activated in future, then will I be getting the benefit of the additional data vouchers?
Can I use Rs. 50 cashback voucher and get an additional discount on "Railway Employee's Friends and Family Offer" recharges?
If I have enrolled for Railway offer and there is any additional offer on recharge, will I get both the benefits?
Will I be eligible for additional data benefit if I redeem a recharge voucher (Rs. 98, 149, 399 or 1699) which was purchased before the launch of Railways Friends and Family offer?
How will I know if the additional data voucher has been credited to my account after doing a "Railway Employee's Friends and Family Offer"recharge ? Where can I view the voucher?
Can I transfer / redeem the Additional Data Voucher on a different Jio number after doing a "Railway Employee's Friends and Family Offer" recharge ?
Can the additional data voucher be added to my daily/monthly data limit automatically whenever I perform a recharge during the "Railway Employee's Friends and Family Offer" offer period?
Can the additional data voucher be added to my daily/monthly data limit automatically during the offer period?
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