Jio Support

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Mobile
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Current topics

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The most frequently used self-help support solutions

  • What are new JioPostPaid Plus plans?
  • What is the New JioPhone Offer - 2021?
  • I want to port in my number to Jio. What should I do? 
  • How to Activate JioTune Using the MyJio App (English)?
  • What is the JioFiber Trial Offer?
  • How to manage your Jio Home Gateway using MyJio
  • What will be the plan benefits of the 2 Year unlimited Plan for 'New JioPhone Offer - 2021'?
  • What will be the plan benefits of the 1 Year unlimited Plan?
  • How can I avail home delivery of Jio SIM?

Frequently asked questions

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Watch and learn

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The quickest way to resolve your problems

  • How to recharge through MyJio app
  • How to Manage your account using MyJio app?
  • How to Recharge Jio number using MyJio app?
  • How to set a song as JioTune on JioSaavn?
  • How to Use Jio Apps on Smartphones or Tablets using your JioFi?
  • How JioFi customers can login to MyJio app
  • How to watch Live TV channels or programs on JioTV?
  • How to Check Balance and Validity of your Plan on Jio Phone (Hindi)?
  • How to Set JioCall as the Default Messaging App?
  • What is Rich Call Feature in the JioCall App?

Jio helpful tips

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Monitor and manage your data usage - for mobile user

  • Curb causes of high data usage
  • Manage data used for video streaming
  • Data consumption for videos of different resolutions
  • Detect apps consuming more data
  • Tips to restrict high background data usage
  • Time spent on Internet vis a vis data consumption
  • Know your data plan, balance and validity
  • Alerts on data usage
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