JioFiber – Service Terms and Conditions

  • Voice is truly free, no charge towards voice or the data used to make voice calls.
  • The tariffs are exclusive of Goods and Service Tax (GST), unless mentioned otherwise. One month denotes 30 days unless specified otherwise.
  • The Plans are intended only for personal use of included services. RJIL reserves the right to discontinue the free Voice and Unlimited data benefits offered as part of the Plans in case of misuse/ fraudulent use/ unauthorised telemarketing and commercial use.
  • The voice benefits under the Plan voucher cannot be used for outgoing calls to premium numbers, IN numbers and other chargeable short codes; the subscriber will be charged applicable tariffs for the same.
  • Talktime mentioned in the Top-up voucher refers to monetary value which can be used for availing chargeable services, while the subscriber is on an active plan.
  • The prepaid recharge once processed, can neither be refunded for cash nor be transferred to any other account.
  • Unutilized free benefits will be forfeited at the end of validity.
  • The data used by the consumers for Jio applications, Video calls and other content available on internet would be uniformly debited against plan data allocation.
  • The Prepaid Fixed line tariff plans can only be availed by customers possessing a compatible Customer Premise Equipment.
  • The Subscribers are provided with advance recharge options in all of the plans with associated benefits and discounts. The subscribers are free to opt for any of these options or avail the monthly recharge option.
  • Data charges will be applicable for both incoming and outgoing video calls.
  • Please ensure that you have sufficient balance and refer the applicable international charges before initiating ISD calls.
  • The plan MRP has components for device lease and platform services. Please check the recharge invoice/ receipt for details.