Mobile FAQ

How to change the tariff plan of my Jio postpaid number?
You can change the tariff plan of your postpaid number using the MyJio app or by logging into your account on Jio.com. Please follow the steps below:
Using the MyJio app:
  • Log in to the MyJio app with your Jio number and verify the OTP
  • Tap on the ‘Mobile’ option from the top header
  • Select the ‘View plan’ option
  • Select the ‘Change plan’ option and tap on ‘Buy’
  • Now tap on ‘Proceed’ and confirm to change the plan
  • Post successful confirmation, the plan will come into effect within the next 24 hours
  • You will also receive a confirmation SMS, once the plan is changed in your account
Using Jio.com:
  • Click here to log in with your Jio number and verify the OTP
  • Under the 'My Plans' option, scroll down and select the ‘Change Plan’ option
  • Now tap on ‘Proceed’ and confirm to change the plan
  • Post successful confirmation, the plan will come into effect within the next 24 hours
  • You will also receive a confirmation SMS, once the plan is changed in your account
Note: The data balance of your current plan will be forfeited on the bill plan change date and new plan entitlements will be applied to the account.
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