I am not able to send SMS from my Jio number to International numbers. What do I do?
There could be few possible reasons why you are not able to send SMS to International numbers. You can try these troubleshooting steps at your end:
- Please ensure your number is active with a plan along with monetary top up balance. To load monetary balance, you can either recharge with a Top Up voucher or if your usage is high, you can recharge with an ISD pack. You can use this pack to make ISD calls as per applicable tariffs & send ISD SMS.
- While sending Text messages to International numbers, ensure to use the correct format. You should start with the country code, followed by the phone number.
Example: UAE country code is 971 (Dialing pattern +971XXXXXXXX)
- You will not able to send multimedia messages to International numbers.
Was this helpful for you?
People also viewed
Find A Store
Locate the nearest Jio store
Track Activation Status
Got a new Jio SIM or Fiber connection? Check the activation status here.
Need to discuss something? Please get in touch
Now you can connect with us in many ways! Tap below to find out.