What should I do if the rider does not arrive at my place within the scheduled time of delivery?
In case rider does not reach your premises within the scheduled time for delivery of SIM, please call the rider on his mobile number provided. You will have received an SMS carrying the details of the assigned rider 40-60 mins before your scheduled delivery slot. In exceptional cases, if your rider is not able to deliver the SIM within the scheduled time period, we will proactively send you an SMS with the reason for non-delivery along with a link to re-schedule the order.
Was this helpful for you?
People also viewed
Find A Store
Locate the nearest Jio store
Track Activation Status
Got a new Jio SIM or Fiber connection? Check the activation status here.
Need to discuss something? Please get in touch
Now you can connect with us in many ways! Tap below to find out.