If you are applying for a new postpaid connection, then please walk-in to any of the Jio stores with your Aadhaar card OR photo, photo-id and address proof. A refundable security deposit of Rs. 250 will be charged for Rs. 199 plan in addition to JioPrime membership fee of Rs. 99. If you are applying for a postpaid connection in Jammu & Kashmir, then instead of refundable deposit an advance rental is payable.
If you are an existing Jio postpaid customer, please login to MyJio app / Jio.com and click on "Change Plan". You will be asked to pay a refundable security deposit as per the chosen plan. The new plan will be applicable from the next bill cycle. Any deposit paid for earlier postpaid plan, will be adjusted in the subsequent bill.