Mobile FAQ

How can I define the recurring/default data transfer amount for each member in the JioPostPaid family plan?
Follow the steps below on jio.com and the MyJio app to define the recurring/default data transfer amount for each member in the JioPostPaid family plan:

Using the MyJio app:
  • Enter the MyJio app
  • Enter the ‘MyPlans’ section
  • Go to ‘Manage Family Plan’
  • Tap on ‘Update Percentage’
  • Input % of total family plan data to be shared (E.g., 0%, 5%, 10%, 15%, 20%, and 25%)
  • Tap on ‘Process’

Using www.jio.com:
  • Click on the ‘Sign In’ Option
  • Enter your mobile number and the OTP
  • Click on ‘SELFCARE’
  • Click on 'My Plans'
  • Select ‘Manage Family plan’
  • Click on ‘Update Percentage’
  • Input % of total family plan data to be shared (E.g., 0%, 5%, 10%, 15%, 20%, and 25%)
  • Click on ‘Process’

Note: Data percentage defined will be applicable at the start of the next bill cycle.
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