Jio Support

Product/Services
JioFiber
Back

I am already an existing OTT subscriber (Disney+Hotstar/Voot) can I use same user ID to access the same content on Set Top Box?

If you are on JioFiber Plan with bundled OTT subscriptions (JioFiber 999 or above), by default you will be logged in automatically via Jio Auto login process for most of the bundled apps (Except Amazon / Netflix). For Amazon / Netflix, you need to manually login with you Amazon ID/Netflix ID.
If you are not on a eligible OTT plan (JioFiber 699 or JioFiber 399), you can login with your personal account.
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

  • Install apps on Jio Set top box
    How to Install Apps From JioStore on your Jio Set Top Box
  • JioPhotos on Jio Set Top Box
    How to Use Different Functions of the JioPhotos App on Jio Set Top Box
  • JioFiber
    How to view my Jio Set Top box application subscriptions?
  • JioFiber
    How is JioTV+ different from JioTV app on Smartphone?
  • JioFiber
    Can I use JioTV+ on other devices also?
  • JioFiber
    Can I download a Movie or TV show on JioCinema in my Set-Top Box?
  • JioFiber
    How do I access OTT Apps on other Devices (Mobile/Tablet/Laptop) using JioFiber OTT Subscription?
  • JioFiber
    Is Parental Control available in JioCinema App on Jio Set-Top Box?
  • JioFiber
    Will I be able to use other applications while playing music on JioSaavn simultaneously on Set-Top Box?
  • JioFiber
    Can I download music or create my own playlist in JioSaavn on Set-Top Box?
  • JioFiber
    I am unable to login to AltBalaji & ErosNow in Set-Top box although I have subscription in my Plan?
  • JioFiber
    Can I upgrade my Netflix plan on Jio Set-Top Box?
  • JioFiber
    What is the process if I have forgotten my Amazon Prime Login ID for Jio Set Top box?
  • JioFiber
    Will I get JioSaavn Pro or Plus Subscription on Jio STB?
  • JioFiber
    Is Voice search supported for OTT APPS in Set Top box?
  • JioFiber
    Is Parental Control available in Jio Set Top Box?
  • JioFiber
    What are my Login Credentials for using App Subscription of other Device on Set Top box?
  • JioFiber
    What to do when Amazon Prime Video app is displaying HDMI error while playing any content or HDMI resolution is falling down?
  • JioFiber
    What to do if my TV Screen connected to Jio Set-Top Box is showing a blurred image or there is a colour mismatch?
Store - Jio Digital Life
Find A Store

Locate the nearest Jio store

Jio Digital
Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.