Jio Support

Product/Services
JioFiber
Back

I am already an existing OTT subscriber (Disney+Hotstar/Voot) can I use same user ID to access the same content on Set Top Box?

If you are on JioFiber Plan with bundled OTT subscriptions (JioFiber 999 or above), by default you will be logged in automatically via Jio Auto login process for most of the bundled apps (Except Amazon / Netflix). For Amazon / Netflix, you need to manually login with you Amazon ID/Netflix ID.
If you are not on a eligible OTT plan (JioFiber 699 or JioFiber 399), you can login with your personal account.
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

  • How to Install Apps From JioStore on your Jio Set Top Box
  • How to Use Different Functions of the JioPhotos App on Jio Set Top Box
  • How to view my Jio Set Top box application subscriptions?
  • How is JioTV+ different from JioTV app on Smartphone?
  • Can I use JioTV+ on other devices also?
  • Can I download a Movie or TV show on JioCinema in my Set-Top Box?
  • How do I access OTT Apps on other Devices (Mobile/Tablet/Laptop) using JioFiber OTT Subscription?
  • Is Parental Control available in JioCinema App on Jio Set-Top Box?
  • Will I be able to use other applications while playing music on JioSaavn simultaneously on Set-Top Box?
  • Can I download music or create my own playlist in JioSaavn on Set-Top Box?
  • I am unable to login to AltBalaji & ErosNow in Set-Top box although I have subscription in my Plan?
  • Can I upgrade my Netflix plan on Jio Set-Top Box?
  • What is the process if I have forgotten my Amazon Prime Login ID for Jio Set Top box?
  • Will I get JioSaavn Pro or Plus Subscription on Jio STB?
  • Is Voice search supported for OTT APPS in Set Top box?
  • Is Parental Control available in Jio Set Top Box?
  • What are my Login Credentials for using App Subscription of other Device on Set Top box?
  • What to do when Amazon Prime Video app is displaying HDMI error while playing any content or HDMI resolution is falling down?
  • What to do if my TV Screen connected to Jio Set-Top Box is showing a blurred image or there is a colour mismatch?
Find A Store

Locate the nearest Jio store

Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.