JioFiber FAQ

Can I apply for a Jio Set-top Box connection as an add-on and what are the charges for the same?
You can purchase an additional Jio Set-top Box at ₹5,499 (Including GST). To place a request, reach out to our customer support by dialling 1800-896-9999 or writing to JioFiberCare@jio.com. Our customer support team will fix an appointment for you with our Home Care Engineer at your preferred location to deliver and install the additional set-top box.
Please note: Since, additional Jio Set-top Box will be solely owned by you after your purchase, there will be no refund for this device even if the services are cancelled later.
Was this helpful for you?

Still need to discuss something?

Chat with JioCare
Chat with JioCare
Ask anything about Jio
Contact us
Want to talk? Call now