Jio Support

I did not take a Jio STB. How do I get a STB?

You can get a new JioFiber STB, even if you have only purchased non-STB on-boarding plans for 3,6 or 12 months by following these steps:
  • ₹399 and ₹699 plan customers need to change bill plans to a ₹999 plan to be eligible for an STB at Rs 1,000 refundable security deposit
  • If a customer is already on a ₹999 and above plan, they can simply go to MyJio and pay ₹1000/- Refundable Security Deposit to get the STB
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