Jio Support

How can I start using JioFiberVoice service on my TV/Set Top Box using my smartphone camera?

  • To make a TV video call , first launch JioJoin app on STB and complete the one-time setup. Also download JioJoin app on your mobile device
  • Do the one time set up of your landline number on JioJoin app. Ensure that your mobile is connected to JioFiber WiFi
  • Go to Settings Page and Enable Mobile camera and mic
    Enable Mobile camera and mic

  • Set a desired name for easy discovery
    Device Name

  • Select Contact to Call on JioJoin STB Home Page
    JioJoin STB Home Page

  • Discovery will be initiated for the set of mobile devices with JioJoin app set up
    JioJoin-app set up

  • Select the device whose camera you want to use from available set of devices.
    JioJoin-Select Camera

  • Click on the Accept prompt on your mobile device and now, the call is established
    JioJoin on TV
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