Mobile FAQ

How to deactivate JioTunes service?
You can deactivate JioTunes using four easy methods:
  • SMS
  • Through MyJio app
  • Through JioSaavn app
  • IVR
  • a.SMS: 56789 or 155223
    • SMS Stop to 56789 or 155223 and follow the process to deactivate your JioTunes subscription
    • JioTunes will be deactivated and you will receive deactivation confirmation SMS on your mobile

  • b.Using MyJio:
    • Open MyJio app
    • Select ‘JioTunes’ option from the menu
    • Your current JioTune will be displayed here, tap ‘Deactivate’ to deactivate
    • You will get a confirmation pop-up once your request is submitted successfully

  • c.Using JioSaavn:
    • Open JioSaavn app
    • Select ‘JioTunes’ option from the menu
    • Your current JioTune will be displayed here, tap ‘Deactivate’ to deactivate
    • You will get a confirmation pop-up once your request is submitted successfully

  • d.IVR:
    • Dial 155223 from your JioMobile and follow the IVR to select the option to deactivate the JioTunes service
    • JioTunes will be deactivated and you will receive deactivation confirmation SMS on your mobile
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