Jio Support

How to deactivate JioTunes service?

You can deactivate JioTunes using three easy methods-
  • SMS
  • Through MyJio app
  • IVR
  • 1.SMS: 56789
    • SMS Stop to 56789 and follow the process to deactivate your JioTunes subscription.
    • JioTunes will be deactivated and you will receive deactivation confirmation SMS on your mobile.

  • 2.SMS: 155223
    • SMS Stop to 155223 and select the option to deactivate the service subscription or Tone subscription.
    • JioTunes will be deactivated and you will receive deactivation confirmation SMS on your mobile.

  • 3.Using MyJio:
    • Open MyJio app.
    • Select 'JioTunes' option from the menu.
    • Your current JioTune will be displayed here, tap 'Deactivate' to deactivate.
    • You will get a confirmation pop-up once your request is submitted successfully.

  • 4.IVR:
    • Dial 155223 from your JioMobile and follow the IVR to select the option to deactivate the JioTunes service.
    • JioTunes will be deactivated and you will receive deactivation confirmation SMS on your mobile.
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