I want to port in my number to Jio. What should I do? 

• To port in, SMS PORT <10-digit mobile number> to 1900 from your existing number which needs to be ported to Jio

• You will get an SMS that will contain the UPC code and its expiry date

• Download MyJio app from Play Store or App Store and generate Jio coupon code

• Walk in to nearest Jio stores or Reliance Digital / Dx Mini or Jio retailer with the UPC (Unique porting code) code and your Jio coupon code along with the handset

• Carry your Aadhaar Card number and activate your Jio connection through eKYC process



- Clear all your pending dues with current operator (if you have a post-paid mobile connection)

- As per government regulations, your number will be ported into Jio within 7 working days, and you will be intimated on the day it is being ported into Jio. Your services will not be interrupted in the intervening period.

- Customers in Jammu & Kashmir, Assam & North East; have an alternative option of submitting paper CAF along with self-attested copy of Proof of Address(POA), Proof of Identity(POI) documents and a recent color passport sized photograph to get a Jio SIM.

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