Jio Support

What if the Smartphone bought under “JioExclusive” Program is found “Defective after Purchase” ?

For handsets found “Defective After Purchase”, you need to visit the authorized brand service center as per current brand policy for certification. After certificate submission at the retailer (from where you purchased the device), the retailer will re-enroll you under “JioExclusive” Program.
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

Find A Store

Locate the nearest Jio store

Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.