Jio Support

How will I be charged for calls made through Wi-Fi Calling using the Unlimited IR packs (IR 576, IR 2876 and IR 5752)?

Tariff for Jio Wi-Fi calls:
For Unlimited IR pack customers (Rs.576, Rs.2876 and Rs.5752)
  • Unlimited IR packs minutes Entitlements benefits to additionally cover Wi-Fi Calls and Video calls to India along with existing Cellular IR Usage entitlement in the same bucket of the respective packs
  • Post Pack Entitlement Charges – Call rates for Call-back to India, post entitlement will be charged at Re. 1/min
  • Incoming Wi-Fi Calls and Video calls to remain Free like cellular incoming calls within the pack validity
  • IR Wi-Fi video outgoing and incoming calls to Jio Numbers’, video data usage to be deducted from home data bucket of the customer
Jio Wi-Fi IR usage Unit Within Unlimited IR Pack Commercial Usage limit Beyond Commercial usage limit of Unlimited IR pack
Outgoing – Call back to India Rs/Min Free (Consumed from pack entitlement) Re. 1/min
Outgoing - Local   Not allowed Not allowed
Outgoing - RoW   Now allowed Now allowed
Incoming calls    Rs/Min Free (Consumed from Pack entitlement) Free
SMS Outgoing Rs/SMS Not allowed Not allowed
SMS Incoming Rs/SMS Free Free
*Video Outgoing – Call back to Jio India Numbers Rs/Min Free (Consumed from pack entitlement) + (Video call data usage is deducted from home data bucket) Re. 1/min (And Video call data usage is deducted from home data bucket)
*Video Incoming from Jio India numbers Rs/Min Free (Consumed from pack entitlement) (Video call data usage is deducted from home data bucket) Free (Video call data usage is deducted from home data bucket)
 
*For Video Outgoing and Incoming calls the pack entitlement will be consumed from available min’s bucket, besides, data usage is deducted from Home Data bucket.
Video Outgoing and Incoming calls are allowed only to Jio India Numbers.
  • Local = Calls within the visited country
  • RoW = Calls to Rest of World numbers i.e. other than India & Local
Note: Wi-Fi Calling service can be availed using Wi-Fi Calling pack only and will not be available for PayGo customers.
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