Mobile FAQ

How will I be charged for calls made through Wi-Fi Calling using the Unlimited IR packs ?
The tariff for Jio Wi-Fi calls using the Unlimited IR pack is given below:
  • Unlimited IR pack come with entitlement benefits - Covers Wi-Fi Calls and Video Calls to India along with existing Cellular IR Usage entitlement in the same bucket of the respective packs
  • Post-Pack Entitlement Charges - Call rates for Call-back to India, post entitlement will be charged at Re. 1/min
  • Incoming Wi-Fi Calls and Video calls to remain Free like cellular incoming calls as per the pack validity
  • IR Wi-Fi outgoing and incoming video calls to Jio Numbers - Video data usage to be deducted from the home data bucket of the customer
Jio Wi-Fi IR usage Unit Within Unlimited IR Pack Commercial Usage limit Beyond Commercial usage limit of Unlimited IR pack
Outgoing – Calls to India ₹/Min Free (Consumed from pack entitlement) ₹1/min
Outgoing - Local   Not allowed Not allowed
Outgoing - RoW   Now allowed Now allowed
Incoming calls    ₹/Min Free (Consumed from Pack entitlement) Free
SMS Outgoing ₹/SMS Not allowed Not allowed
SMS Incoming ₹/SMS Free Free
*Video Outgoing – Calls to Jio numbers in India ₹/Min Free (Consumed from pack entitlement) + (Video call data usage is deducted from home data bucket) ₹1/min (And Video call data usage is deducted from home data bucket)
*₹1/min (And Video call data usage is deducted from home data bucket) ₹/Min Free (Consumed from pack entitlement) (Video call data usage is deducted from home data bucket) Free (Video call data usage is deducted from home data bucket)
 
*For Video Outgoing and Incoming Calls, the pack entitlement will be consumed from the available benefits. Data usage is deducted from the home data bucket.
Video Outgoing and Incoming calls are allowed only to Jio numbers in India.
  • Local = Calls within the visited country
  • RoW = Calls to Rest of World numbers i.e. other than India & Local
Note: Wi-Fi Calling service can be availed using Wi-Fi Calling pack only and will not be available for PayGo customers.
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