Jio Support

Product/Services
Mobile
Back

Whom do I reach out for help in case I am unable to register on a VoLTE network?

Currently, the VoLTE services while roaming internationally are available on selected 5 partner networks only. Please ensure that you are registered with these operators to avail the VoLTE services. Also, ensure that VoLTE feature is enabled in your device.
 
For Support overseas:
  • Type ‘Hi’ on our WhatsApp Support at +917018899999
  • To explore other 24*7 Online Support channels, click here
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

  • What is International Roaming under Jio Prepaid Plans?
  • Will my Jio SIM work in all countries under Jio Prepaid Plans?
  • How do I activate International Roaming on my Jio number for Jio Prepaid Plans?
  • Can I activate the International Roaming service after reaching another country? If yes, what settings do I need to check on my device?
  • How do I get to know that my International Roaming service is activated on my number with Jio Prepaid Plans?
  • Do I need to change settings to be able to use my SIM while on International Roaming Jio Prepaid Plans?
  • What settings should I do if I am unable to get network in another country apart from 111 Countries which is listed?
  • What if I am unable to use data services in another country under Jio Prepaid Plans?
  • How can I disable Background Data under Jio Prepaid Plans?
  • How do I make calls when abroad with Jio Prepaid Plans?
  • Can I enjoy the VoLTE experience even when roaming internationally for Jio Prepaid Plans?
  • Can I access Jio's media apps while roaming overseas?
  • Will VAS services like JioTunes & Missed Call Alert work on International Roaming?
  • Does Jio offer In-Flight coverage under Jio Prepaid Plans?
  • Will I be able to make Video calls in International Roaming under Jio Prepaid Plans?
  • Will my JioFi / JioPhone device work in International Roaming under Jio Prepaid Plans?
  • Will prepaid card of J&K, Assam & North East work when in International Roaming under Jio Prepaid Plans?
  • Whom do I reach out for help in case I face an issue with my Jio SIM while roaming internationally?
  • How do I check my voice, SMS or data usage on International Roaming?
  • What is VoLTE Outbound International Roaming?
  • Will I be able to use VoLTE services in all countries?
  • What are the settings do I need to check on my device to use VoLTE International Roaming services?
  • I am registered on the network but I am unable to see VoLTE symbol in my device?
  • Are there any additional charges for using VoLTE International Roaming service?
  • Will the call be handed over from VoLTE to WiFi calling and vice versa if I am on a Call?
  • Will VoLTE outbound International Roaming applicable for all connections in any of the Circle in India?
Find A Store

Locate the nearest Jio store

Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.