Jio Support

What if I am unable to use data services in another country under Jio Prepaid Plans?

You will receive automatic APN Settings through SMS / notification post registering to foreign network. You will have to install this configuration by clicking “install’ option
If you have not received the SMS then manually update the APN
Mobile network -> Access Point Name -> Add APN - > Type “Jionet” -> Save & close

Go to Mobile Data -> Mobile data options -> Mobile data network -> APN -> Type “Jionet” then add/ save
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

Find A Store

Locate the nearest Jio store

Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.