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Jio Plans and Offers IR – General Info & How to activate

Can I activate the International Roaming service after reaching another country? If yes, what settings do I need to check on my device?

If you are activating IR service for the First time and would like to enjoy seamless IR service across all 170 countries, then it is required that you purchase IR pack being registered to Jio network in India for 4hrs after purchasing the pack. Your phone will stop receiving signals once activation process begins, phone will have to be restarted for your request to be processed.
However if you want to use IR service only in the below listed 100 countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins. Your phone will have to be restarted for your IR settings to be processed.
The list of 100 countries and partner network is provided in below table:
   
Sr No Country Operator
1 UNITED ARAB EMIRATES DU
2 UNITED STATES AT&T
3 THAILAND True Move
4 UNITED KINGDOM Hutchinson 3G
5 UNITED KINGDOM O2
6 SINGAPORE MobileOne
7 MALAYSIA Digi Telecom
8 MALAYSIA U Mobile
9 GERMANY Telefonica O2
10 CANADA Bell Mobility
11 CANADA Telus
12 ITALY TIM
13 TURKEY AVEA
14 TURKEY Turkcell
15 QATAR Ooredoo
16 INDONESIA Hutchinson
17 INDONESIA INDOSAT
18 Japan NTT DoCoMo
19 FRANCE FREE MOBILE
20 FRANCE Bouygues Telecom
21 NETHERLANDS KPN Mobile
22 SWITZERLAND Sunrise
23 SWITZERLAND Orange
24 SRI LANKA Mobitel
25 SRI LANKA Hutchison
26 Spain Telefonica
27 SAUDI ARABIA ZAIN
28 SOUTH AFRICA Telkom
29 NEW ZEALAND TELECOM
30 NIGERIA Etisalat
31 NIGERIA MTN
32 AUSTRALIA Singtel Optus
33 BELGIUM BASE
34 BELGIUM Belgacom
35 AUSTRIA ONE
36 NEPAL Nepal Telecom
37 PHILIPPINES Smart Communications
38 SWEDEN Tele 2
39 SWEDEN HI 3G
40 PORTUGAL Optimus
41 OMAN Oman Telecom
42 IRELAND METEOR
43 DENMARK HI 3G
44 RUSSIA TELE 2
45 BANGLADESH GrameenPhone
46 EGYPT The Egyptian Company
47 MEXICO AT&T
48 MEXICO AT&T
49 VIETNAM VietnaMobile
50 South Korea SK Telecom
51 KUWAIT MTC
52 KENYA Telkom
53 KENYA Safaricom
54 TAIWAN Taiwan Mobile
55 TAIWAN VIBO TELECOM
56 Bermuda DIGITAL
57 Bermuda Digicel
58 MYANMAR Myanma Posts
59 MYANMAR Telenor
60 MACAU C.T.M.
61 Uzbekistan Uzbek Telecom
62 ISRAEL Pelephone
63 ISRAEL Partner Communications
64 BRAZIL Vivo Brasil
65 Uganda Africel
66 Congo, Democratic Republic of Africell
67 Slovenia Telekom
68 Ghana Glo Mobile
69 MALDIVES Ooredoo
70 Guyana Guyana Telephone & Telegraph
71 Guyana Digicel Mossel
72 BAHRAIN Zain
73 Afghanistan Afghanistan Wireless Communication
74 MAURITIUS MTML
75 MAURITIUS Emtel
76 Liechtenstein Orange
77 Fiji Vodafone
78 Sierra Leone Africel
79 BHUTAN Tashi InfoComm
80 BHUTAN BMobile
81 Montenegro Telenor
82 Trinidad and Tobago Digicel Mossel
83 Barbados Digicel
84 Barbados Cable and wireless
85 Cayman Islands Digicel
86 Cayman Islands Cable & Wireless
87 Jamaica Digicel
88 Jamaica Cable & Wireless
89 Bahamas Bahamas Telecommunications
90 Grenada Digicel
91 Grenada Cable & Wireless
92 Montserrat Digicel
93 Montserrat Cable & Wireless
94 Anguilla Digicel
95 Anguilla Cable & Wireless
96 Jersey Jersey Telecom
97 Aruba Digicel
98 Panama, Republic of Digicel
99 Belarus, Republic of MTS
100 British Virgin Islands Digicel
101 British Virgin Islands Cable & Wireless
102 Benin  Arreba
103 St Lucia Digicel
104 St Lucia Cable & Wireless
105 Moldova, Republic of Moldtelecom
106 El Salvador Digicel
107 Puertorico AT&T
108 Dominica Digicel
109 Dominica Cable & Wireless
110 St Vincent & The Grenadines Digicel
111 St Vincent & The Grenadines Cable & Wireless
112 Turks & Caicos Islands Digicel
113 Turks & Caicos Islands Cable & Wireless
114 Antigua & Barbuda Digicel
115 Antigua & Barbuda Cable & Wireless
116 St Kitts & Nevis Digicel
117 St Kitts & Nevis Cable & Wireless
118 Curacao Digicel
119 Guernsey Jersey Telecom
120 Martinique Digicel
121 Suriname Digicel
122 Kiribati Amalgamated Telecom
123 St. Barthelemy Digicel
124 St. Martin Digicel
125 U.S. Virgin Islands AT&T
126 French Guiana Digicel
127 Guadeloupe (Antilles) Digicel
128 American Samoa BlueSKY
129 Samoa BlueSKY
130 Czech Republic Telefonica
131 Croatia Tele 2
132 Hong Kong Hutchison
133 JORDAN Umniah Mobile

Post Pack Purchase ( Prepaid & Postpaid) /IR Activation (Postpaid) in the above mentioned countries, if you are unable to register to network then follow the below steps:
 
iPhone:
  • Step 1 :
    • Go to Settings –> Carriers –> and select “Automatic”
    • Go to Settings –> Mobile Data –> and select Data Roaming as "ON"
  • Step 2 : In case SIM does not register to network automatically, select the network manually from the handset settings menu
    • Settings –> Carrier –> switch off automatic  –> select available operator (refer to the list of operators in above table)
  • Step 3 : Incase SIM still does not register to network after following Step 1 & Step 2 then switch iPhone on International IMSI
    • Home –> Settings –> Phone –> SIM Application –> International Roaming -> OFF
Android:
  • Step 1 : Ensure that in your mobile device, the 'Preferred Network' type is set to GSM/WCDMA/LTE
  • Step 2 : If Device does not register automatically then turn off 'Automatic' and select 'Available network'
    • Settings –>More->Mobile network-> Network Operators (refer to the list of operators in above table)
  • Step 3 :If still not registered then look for Jio4G/ STK available on Device Home screen select STK /Jio4G Menu
    • Within STK / Jio4G select International Roaming and select "OFF"
    • Wait for 5 minutes and device will register to network

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