Jio Plans and Offers IR – General Info & How to activate

Can I activate the International Roaming service after reaching another country? If yes, what settings do I need to check on my device?

If you are activating IR service for the First time and would like to enjoy seamless IR service across all 170 countries, then it is required that you purchase IR pack being registered to Jio network in India for 4hrs after purchasing the pack. Your phone will stop receiving signals once activation process begins, phone will have to be restarted for your request to be processed.

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However if you want to use IR service only in the below listed 77 countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins. Your phone will have to be restarted for your IR settings to be processed.
 
The list of 77 countries and partner network is provided in below table:
 
List of 77 Countries and Partner Network
Country
Partner Name
Afghanistan
Afghanistan Wireless
Anguilla
Cable & Wireless
Anguilla
Digicel
Antigua & Barbuda
Digicel
Antigua & Barbuda
Cable & Wireless
Austria
ONE GMBH
Bangladesh
GrameenPhone
Barbados
Cable & Wireless
Barbados
Digicel
Belarus
MTS
Belgium
BASE
Benin
GLO Mobile
Bermuda
DIGITAL
Brazil
Vivo Brasil
British Virgin Islands
Cable & Wireless
British Virgin Islands
Digicel
Canada
Bell Mobility
Canada
Telus
Cayman Islands
Cable & Wireless
Cayman Islands
Digicel
Congo, Democratic Republic
Africell
Curacao
Digicel
Denmark
HI 3G
Dominica
Cable & Wireless Dominica Ltd
Dominica
Digicel
Egypt
The Egyptian Company for Mobile Services
El Salvador
Dijicel
Fiji
Dijicel
France
FREE MOBILE
Ghana
Glo Mobile
Grenada
Cable & Wireless
Grenada
Digicel
Guernsey
Jersey Telecom
Guyana
Guyana Telephone & Telegraph
Indonesia
Hutchinson CP
Israel
Partner
Italy
TIM
Jersey
JT
Kenya
Safaricom Limited
Kiribati
Amalgamated Telecom Holdings
Kuwait
MTC
Liechtenstein
Orange
Macau
C.T.M.
Malaysia
Digi
Malaysia
U Mobile
Maldives
Ooredoo
Mauritius
Cellplus Mobile (Orange)
Mauritius
Emtel Ltd
Mexico
Iusacell mexico
Mexico
Iusacell mexico
Moldova, Republic of
Moldtelecom
Montserrat
Digicel
Montserrat
Cable & Wireless
Myanmar
Myanma Posts and Telecommunications
Nauru
Digicel
Nepal
Nepal Telecom
Netherlands
KPN
New Zealand
Telecom
Nigeria
O2
Oman
Oman Telecom
Panama
Digicel
Papua New Guinea
Digicel
Philippines
Smart Communications
Portugal
Optimus Telecomunicacoes, S.A
Puertorico
AT&T
Qatar
Ooredoo
Russia
TELE 2
Saudi Arabia
ZAIN SD
Serbia
Telenor
Sierra Leone
Africell
Singapore
MobileOne Ltd
Slovenia
Telekom Slovenije (ex Mobitel)
South Africa
Telkom
Sri Lanka
Hutchison
St. Kitts & Nevis
Cable & Wireless
St. Kitts & Nevis
Digicel
St. Lucia
Digicel
St. Lucia
Cable & Wireless
St. Vincent & The Grenadines
Cable & Wireless
St. Vincent & The Grenadines
Digicel
Suriname
Digicel
Sweden
HI 3G
Switzerland
Orange Communications S.A
Thailand
True Move
Thailand
REAL FUTURE
Trinidad & Tobago
Digicel
Turkey
Turkcell
Turks & Caicos Islands
Cable & Wireless
Turks & Caicos Islands
Digicel
U.S. Virgin Islands
AT&T
Uganda
Africel
United Arab Emirates
DU
United Kingdom
Hutchinson 3G UK
United States
AT&T
Vanuatu
Digicel
Vietnam
Vietna Mobile

Post Pack Purchase ( Prepaid & Postpaid) /IR Activation (Postpaid) in the above mentioned countries, if you are unable to register to network then follow the below steps:
 
iPhone:
  • Step 1 :
    • Go to Settings –> Mobile Data –> Network Selection and select “Automatic”
    • Go to Settings –> Mobile Data –> Mobile Data Options and select Data Roaming as "ON"
  • Step 2 : In case SIM does not register to network automatically, select the network manually from the handset settings menu
    • Settings –> Mobile Data –> Network Selection –> switch off “Automatic” –> select available operator (refer to the list of operators in above table)
  • Step 3 : Incase SIM still does not register to network after following Step 1 & Step 2 then switch iPhone on International IMSI
    • Home –> Settings –> Mobile Data –> SIM Application –> International Roaming -> "OFF"
Android:
  • Step 1 : Ensure that in your mobile device, the 'Preferred Network' type is set to GSM/WCDMA/LTE
  • Step 2 : If Device does not register automatically then turn off 'Automatic' and select 'Available network'
    • Settings –>More->Mobile network-> Network Operators (refer to the list of operators in above table)
  • Step 3 :If still not registered then look for Jio4G/ STK available on Device Home screen select STK /Jio4G Menu
    • Within STK / Jio4G select International Roaming and select "OFF"
    • Wait for 5 minutes and device will register to network

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