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Jio Plans and Offers IR – General Info & How to activate

Can I activate the International Roaming service after reaching another country? If yes, what settings do I need to check on my device?

If you are activating IR service for the First time and would like to enjoy seamless IR service across all 170 countries, then it is required that you purchase IR pack being registered to Jio network in India for 4hrs after purchasing the pack. Your phone will stop receiving signals once activation process begins, phone will have to be restarted for your request to be processed.
 
However if you want to use IR service only in the below listed 83 countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins. Your phone will have to be restarted for your IR settings to be processed.
   

List of 83 Countries and Partner Network

Country

Partner Name

Afghanistan

Afghanistan Wireless

Anguilla

Cable & Wireless

Anguilla

Digicel

Antigua & Barbuda

Digicel

Antigua & Barbuda

Cable & Wireless

Austria

ONE GMBH

Bahrain

Zain

Bangladesh

GrameenPhone

Barbados

Cable & Wireless

Barbados

Digicel

Belarus

MTS

Belgium

BASE

Benin

GLO Mobile

Bermuda

DIGITAL

Bhutan

Tashicel

Bhutan

Bmobile

Brazil

Vivo Brasil

British Virgin Islands

Cable & Wireless

British Virgin Islands

Digicel

Canada

Bell Mobility

Canada

Telus

Cayman Islands

Cable & Wireless

Cayman Islands

Digicel

Congo, Democratic Republic

Africell

Cyprus

Epic

Denmark

HI 3G

Dominica

Cable & Wireless

Dominica

Digicel

Egypt

The Egyptian Company

El Salvador

Dijicel

Fiji

Vodafone

France

FREE MOBILE

Germany

Telefonica

Ghana

Glo Mobile

Grenada

Cable & Wireless

Grenada

Digicel

Guyana

Guyana Telephone & Telegraph

Indonesia

Hutchinson CP

Ireland

Meteor

Israel

Partner

Italy

TIM

Japan

NTT DoCoMo

Jersey

JT

Kenya

Safaricom Limited

Kenya

Telkom

Kiribati

Amalgamated Telecom

Kuwait

MTC

Liechtenstein

Orange

Macau

C.T.M.

Malaysia

Digi

Malaysia

U Mobile

Maldives

Ooredoo

Mauritius

Cellplus Mobile (Orange)

Mauritius

Emtel Ltd

Mexico

AT&T

Moldova, Republic of

Mold Telecom

Montserrat

Digicel

Montserrat

Cable & Wireless

Myanmar

Myanma Posts and Telecom

Nepal

Nepal Telecom

Netherlands

KPN

Netherlands Antilles

Digicel

New Zealand

Telecom

Nigeria

Etisalat

Oman

Oman Telecom

Panama

Digicel

Philippines

Smart Communications

Portugal

Optimus Telecom

Qatar

Ooredoo

Russia

TELE 2

Saudi Arabia

ZAIN SD

Serbia

Telenor

Sierra Leone

Africell

Singapore

MobileOne Ltd

Slovenia

Telekom (ex Mobitel)

South Africa

Telkom

South Korea

SK Telecom

Sri Lanka

Hutchison

St. Kitts & Nevis

Cable & Wireless

St. Kitts & Nevis

Digicel

St. Lucia

Digicel

St. Lucia

Cable & Wireless

St. Vincent & The Grenadines

Cable & Wireless

St. Vincent & The Grenadines

Digicel

Suriname

Digicel

Sweden

HI 3G

Sweden

Tele 2

Switzerland

Orange Communications

Switzerland

Sunrise

Taiwan

T-Star

Thailand

True Move

Thailand

REAL FUTURE

Trinidad & Tobago

Digicel

Turkey

Turkcell

Turks & Caicos Islands

Cable & Wireless

Turks & Caicos Islands

Digicel

U.S. Virgin Islands

AT&T

Uganda

Africel

United Arab Emirates

DU

United Kingdom

Hutchinson 3G UK

United States

AT&T

Vietnam

Vietna Mobile


Post Pack Purchase ( Prepaid & Postpaid) /IR Activation (Postpaid) in the above mentioned countries, if you are unable to register to network then follow the below steps:
 
iPhone:
  • Step 1 :
    • Go to Settings –> Mobile Data –> Network Selection and select “Automatic”
    • Go to Settings –> Mobile Data –> Mobile Data Options and select Data Roaming as "ON"
  • Step 2 : In case SIM does not register to network automatically, select the network manually from the handset settings menu
    • Settings –> Mobile Data –> Network Selection –> switch off “Automatic” –> select available operator (refer to the list of operators in above table)
  • Step 3 : Incase SIM still does not register to network after following Step 1 & Step 2 then switch iPhone on International IMSI
    • Home –> Settings –> Mobile Data –> SIM Application –> International Roaming -> "OFF"
Android:
  • Step 1 : Ensure that in your mobile device, the 'Preferred Network' type is set to GSM/WCDMA/LTE
  • Step 2 : If Device does not register automatically then turn off 'Automatic' and select 'Available network'
    • Settings –>More->Mobile network-> Network Operators (refer to the list of operators in above table)
  • Step 3 :If still not registered then look for Jio4G/ STK available on Device Home screen select STK /Jio4G Menu
    • Within STK / Jio4G select International Roaming and select "OFF"
    • Wait for 5 minutes and device will register to network

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