Jio Support

Will I be charged for incoming calls while on international roaming?

Incoming Calls are free under Unlimited IR Pack users but are charged for customers using Global Rs.1201/1202, IR Rs. 1101/1102 Pack or IR PayGo rates as per details provided below:

Unlimited IR pack customers Incoming calls are unlimited free when you are roaming on the pack preferred network in the pack covered country.
The pack benefits are applicable while travelling to the country covered in pack benefit and on pack partner network specified for the respective country.
Partner Name for the respective pack country for Unlimited IR Pack is specified below.
Country Applicable Partner Name Handset Display
Australia Optus Optus AU / Optus
Canada Bell Mobility Bell
Canada Telus TELUS
Czech Republic O2 O2- CZ
Denmark Hi3G 3 DK
Germany Telefonica O2- de/ E-Plus
Indonesia Hutchinson CP 3
Ireland Meteor IRL-Meteor/Meteor
Italy Telecom Italia TIM
Malaysia Maxis MY MAXIS
Malaysia U-Mobile U Mobile
Netherlands KPN NL KPN
New Zealand Spark Spark NZ
Philippines Smart SMART
Portugal NOS NOS
Singapore M1 SGP-M1/ M1
South Korea SK Telecom KOR SK Telecom / SKT
Spain Telefonica Movistar
Sri Lanka Hutchison Hutch
Sri Lanka Mobitel Mobitel LK
Thailand True Move TH 3G+
Turkey Turkcell TR Turkcell/ TCELL
United Arab Emirates DU DU
United Kingdom Hutchison 3 UK
United Kingdom Telefonica O2 - UK
United States AT&T AT&T

For non-Unlimited IR pack prepaid and postpaid customers: Yes, you will be charged for the incoming calls while on International Roaming as per the applicable rates for the country visited. The Incoming rates start at Rs.2 per min and vary as per country visited. Please refer to for country specific charges for ‘Incoming Calls’ on International Roaming.
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