Jio Support

Will I be charged for Data while on international roaming?

Data usage is free under Unlimited IR Pack users however charged for customers using Global IR Rs. 1201/1202, IR Rs. 1101/1102 Pack or IR Pay Go rates as per details provided below:

Unlimited IR pack customers (pack is active) – Data usage is unlimited free when you are roaming on the pack preferred network in the pack covered country. However you will be able to use data at high speed within the commercial usage limit. Beyond commercial usage limit data usage is available at reduced speed of upto 64 kbps speed.

Commercial Usage Limit
  • IR Rs. 575 and IR Rs. 2875 packs:- Voice (outgoing local calls + outgoing calls to India) 100 minutes/day, 100 SMS/day, and Data 250 MB/day at high speed-thereafter at up to 64 Kbps.
  • IR Rs. 5751 pack:- Voice 1500 minutes (outgoing local calls + outgoing calls to India), 1500 SMSs and Data 5GB at high speed- thereafter at up to 64 Kbps.
Beyond Commercial Usage Limit as is specified for the Outgoing Local calls within visited country, Call to Home/India and Outgoing SMS for the respective pack, usage will be charged at standard IR rates. Please check standard IR rates in the plans section on https://www.jio.com/jio-prepaid-international-roaming-plans
The pack benefits are applicable while travelling to the country covered in pack benefit and on pack partner network specified for the respective country.
Partner Name for the respective pack country for Unlimited IR Pack is specified below.
Country Applicable Partner Name Handset Display
Australia Optus Optus AU / Optus
Canada Bell Mobility Bell
Canada Telus TELUS
Czech Republic O2 O2- CZ
Denmark Hi3G 3 DK
Germany Telefonica O2- de/ E-Plus
Indonesia Hutchinson CP 3
Ireland Meteor IRL-Meteor/Meteor
Italy Telecom Italia TIM
Malaysia Maxis MY MAXIS
Malaysia U-Mobile U Mobile
Netherlands KPN NL KPN
New Zealand Spark Spark NZ
Philippines Smart SMART
Portugal NOS NOS
Singapore M1 SGP-M1/ M1
South Korea SK Telecom KOR SK Telecom / SKT
Spain Telefonica Movistar
Sri Lanka Hutchison Hutch
Sri Lanka Mobitel Mobitel LK
Thailand True Move TH 3G+
Turkey Turkcell TR Turkcell/ TCELL
United Arab Emirates DU DU
United Kingdom Hutchison 3 UK
United Kingdom Telefonica O2 - UK
United States AT&T AT&T
For non-Unlimited IR pack prepaid and postpaid customers: You will be charged for the Data Usage while on International Roaming as per the applicable Data charges. The Data Charges start at Rs.2/MB for Non IR Unlimited Pack Users and vary as per country visited. Please refer to the plans section www.jio.com for country specific charges for ‘Mobile Data’ usage on International Roaming.
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