Mobile FAQ

How can I activate International Roaming services on my Postpaid connection?
International roaming can be activated in just 3 simple steps via the MyJio app or jio.com
 

MyJio App

  • Open the MyJio App and Tap on ‘Mobile’ icon.
  • Select ‘International roaming’
  • Click on ‘International Activations’ and click on 'Activate' button to activate International Roaming.
 
You can check your credit limit, or you can enhance it, if you wish to, by continuing the journey. Enter the amount you wish to increase the credit limit by, make the payment.
 

Jio.com

  • Sign in to your account by entering Mobile number
  • Select ‘Settings’ and then ‘Manage service’
  • Enable ‘International Roaming’ by sliding the button towards the right, and click on ‘Submit’
 
You will receive a message once International roaming has been activated.
You can check your credit limit, or you can enhance it, if you wish to, by continuing the journey. Click on ‘Enhance credit limit’. Enter the amount you wish to increase the credit limit by, make the payment.
Note: International roaming services do not work on JioFi and JioPhone devices.
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