Jio Support

What if I am unable to use data services In-flight?

If your phone does not connect to the AeroMobile network automatically you will need to go to ‘Carrier’ in your phone settings and manually select AeroMobile.
Step 1: To use data services, you will need to ensure Data Roaming is On
Step 2: Once connected, you will receive a welcome text and pack benefits information
Step 3: You can now use your mobile phone to call, text, email and surf the internet*
*Please note that some applications can download data even when you are not actively using them, and you may be charged as a result. Manage your application settings to help avoid these costs.
Was this helpful for you?
Does this answer your query? If not, you can also reach out to us.

People also viewed

Find A Store

Locate the nearest Jio store

Track Activation Status

Got a new Jio SIM or Fiber connection? Check the activation status here.

Need to discuss something? Please get in touch

Now you can connect with us in many ways! Tap below to find out.