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What is an eSIM?

It is an embedded SIM in your smart communication device that allows you to activate your Jio prepaid/postpaid subscription service on the device without using a physical SIM on eSIM enabled devices. The users can digitally download Jio SIM profile remotely on an eSIM enabled device.
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  • I gave request to upgrade to eSIM, I missed to answer the Automated IVR call, what to do?
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  • How much time does it take to get Jio eSIM activated?
  • What are the possible errors I might face while configuring the Jio eSIM profile on different devices?
  • I have received the activation code via SMS/Email, how do I complete the configuration on my eSIM device?
  • Who are eligible to get Jio eSIM?
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  • What is the new eSIM advantage one can get on iPhone 13 Series with Jio eSIM when compared with earlier iPhone eSIM capable models?
  • What are the methods to get Jio eSIM?
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