Jio Support

What are the methods to get Jio eSIM?

For obtaining a new Jio eSIM connection, customer needs to visit the nearest Jio Store with there eSIM supported device, fulfil the KYC requirements and request for eSIM.
You will need to provide your Proof of Identity and address to complete the KYC requirements.
The list of documents for a new connection remains the same as applicable for a physical SIM based connection. Click here for new eSIM connection
For upgrading your existing Jio physical SIM to eSIM or transfer Jio eSIM from one device to another device,you can follow SMS method. For raising request via SMS, email id is mandatory please verify if your email is valid and updated in our records. Visit or MyJio>> Settings section and update your email id.

Please choose from below given smart devices to understand the complete activation process.

eSIM activation steps in English
eSIM activation steps in Hindi (eSIM एक्टिवेशन स्टेप्स हिंदी में)
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