Mobile FAQ

Regarding my Jio eSIM, under which scenarios, should I visit the nearest Jio Store or Reliance Digital with Proof of Identity & Photograph?
You can visit the nearest stores under the below mentioned scenarios:
  1. To get a new eSIM

  2. To convert eSIM to physical SIM

  3. To port number from another operator to Jio eSIM

  4. To reactivate the eSIM profile, that got accidentally/unknowingly deleted from device.

  5. If the device having eSIM profile is lost
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