Mobile FAQ

I gave request to upgrade to eSIM, I missed to answer the Automated IVR call, what to do?
If you missed to response to the IVR calls, then we will reattempt again within an hour for the next 6-7 days between 9 AM to 9 PM. If no response to the automated call even on all the attempts, on the 7th day your request will be cancelled and a notification will be sent informing the same.
Was this helpful for you?

Still need to discuss something?

Chat with JioCare
Chat with JioCare
Ask anything about Jio
Contact us
Want to talk? Call now