Mobile FAQ

I am using Jio eSIM, what happens if I change my phone or want to transfer eSIM from one device to another device?
If the new device has eSIM functionality then you can follow the SMS process to transfer your eSIM from old device to new device. The old phone’s eSIM will get deactivated and the new phone’s eSIM will get activated with the same Jio number.
Activation of eSIM from self-care process through SMS is very easy and can be done at your convenience from home anytime. Please choose from below given smart devices to understand the complete activation process.
eSIM activation steps in English
 
eSIM activation steps in Hindi (eSIM एक्टिवेशन स्टेप्स हिंदी में)
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