MyJio FAQ

How do I check my plan details?
You can check your plan details using both the MyJio app and Jio.com. Given below are the steps:
Using the MyJio app:
  • Log in to the MyJio app
  • On the homepage, tap on ‘View Details’.
  • You can also view plan details from the Mobile or Fiber icons on the homepage
  • If you are a Prepaid customer, you can view your active plans with your balance details and validity as well as your upcoming plan details. If you are a Postpaid customer, you can view details of your plan and bill cycle.
Using Jio.com:
  • Log in with OTP
  • Click on 'My Plans'
  • If you are a Prepaid customer, you can view your active plans with your balance details and validity as well as your Queued Plans details. If you are a Postpaid customer, you can view details of your current plan.
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