Jio Support

How can I track the status of my Service Request ?

The MyJio app and Jio.com give you handy ways to track the status of a Service Requests you have raised.
Using MyJio app:
  • Sign In to MyJio app
  • Tap on menu tab and select 'Jio Care' option
  • Tap on Track Request, the list of all your Service Requests and their status will be available
Using Jio.com:
  • Login with OTP
  • Select the 'Service Request' option from profile dropdown
  • The list of all your Service Requests and their status will be available
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