Jio Support
What is the minimum internet bandwidth required to play HD channels?
To watch High Definition (HD) channels on JioTV, the minimum bandwidth requirement is 450 Kbps.
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On which devices can I use JioTV?
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How to install JioTV app?
Can I record my favourite programme?
How much space does JioTV occupy on my device?
How many Star channels are there on Hotstar app?
How do I come back to JioTV app after watching a programme on Hotstar app?
Do I need to be connected to the internet to use JioTV?
What is the minimum internet bandwidth required for JioTV?
When will I get Hotstar premium membership?
Can I see details of a programme (e.g. star cast)?
How can I view programme/episode synopsis?
How can I mark a channel or programme as my favourite?
Can I lock certain channels/ programmes from the parental control perspective?
Where do I download JioTV from?
How do I provide feedback or suggestions on JioTV?
Can I share a programme or what I am watching on the JioTV application through any Social Network?
How can I search for programmes or channels?
Can I access JioTV from my desktop or personal computer?
Can I install JioTV on a Windows Phone?
Is JioTV available in languages other than English and Hindi?
Which language channels are available on JioTV?
Where can I view the programmes which I have recorded?
Where can I find my favourite channels and programmes?
What is JioTV?
Video is buffering/pixelated/freezing/breaking
I am trying to start the application on my mobile and its asking me to update it. What should I do?
I am not able to play Star TV channels in JioTV? It is taking me to Google Play Store / Apple App Store, asking me to install Hotstar app, should I proceed?
How to watch Live TV channels or programs on JioTV?
How to find programs or channels on JioTV?
I can’t find a few channels that I want to watch. How do I get them?
How to adjust video quality, lock/unlock, mute the screen and change the channels?
How many channels are available on JioTV?
How to mark favourites, set reminders and recordings on JioTV?
Can I watch High Definition (HD) channels on JioTV?
How to watch past 7 days programs?
How to pause/ resume, rewind/ forward and go live on JioTV?
I want to watch a programme that has already been telecast. Is this possible?
How to share programs with your social network on JioTV?
How can I watch programmes that were telecast within the past seven days?
How to watch favourite programs, channels and recorded programs?
Is it possible for me to pause a programme on one device and resume viewing the programme on another device?
How to pause a program on one device and resume on any device?
How do I use the Picture-in-Picture feature in JioTV?
How to set app language in Jio TV?
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