Jio Support

How to fix issues reported by App Advisor:?

  • From the Home Screen, launch the JioSecurity app.
  • From the App’s main screen tap the App Security option
  • To review the issues with apps identified by App Advisor, tap either Privacy Risk, Unusual Behaviour, Battery Usage, or Data Usage
  • Tap the app that you want to review, and read the App Advisor report about potential risks.
  • Do one of the following:
    • If you want to trust and retain the app, tap on ‘Trust Anyway’. The apps you trust are added to the Trusted Apps list in App Advisor
    • If you choose to uninstall the app, tap on ‘Uninstall & then Tap on ‘OK
    Turning on App Advisor for Google Play:
    • From the Home Screen, launch the JioSecurity app
    • Tap App Security
    • Tap ‘Set Up Required’
    • In the Accessibility settings screen, under Services, tap on JioSecurity Service.
    • Turn on Accessibility for ‘JioSecurity Service’ and tap on ‘OK’ to confirm
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